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KeyCorp Keeps It Clean
Bank detects and prevents technology problems as an ongoing strategy to maintain quality service.
Diva Downside
Within minutes of the recent sentencing of Martha Stewart to five months in prison and two years of probation, the stock of the media business she founded, Martha Stewart Living Omnimedia, soared by more than a third.
DNC Convention Provides Banks With DR Run-through
Disaster-recovery plans get a workout at Boston-area banks
Wireless Laptops at Democratic Convention May Pose Big Risk
Tests by Newbury Networks, a wireless security provider, found hundreds of unsecured access points near the FleetCenter.
IRDs -- Can Industry Limit Volume During Transition to Electronic Presentment?
The IRD is at once an effective tool for improving the check presentment process and a barrier to achieving full electronic check presentment.
Entity Resolution Assists Anti-Money Laundering Efforts
New tools allow banks to check all of the data about a customer and cross-reference that information throughout the industry.
Outsourced Functions Move In-House
Insourcing credit card processing can get banks closer to customers.
Phishing Attacks Linked To Organized Crime
Federal and state law enforcement have linked organized crime to phishing attacks that are increasing in both volume and sophistication.
https://www.informationweek.com/maindocs/archive.htm
Citibank turns identity theft into a branding opportunity, a customer acquisition drive and a way to reduce operational costs in the back office.
This Spoof Ain’t Funny
A new variant of phishing may cause serious, and perhaps crippling, damage to already substantial concerns about the trustworthiness of online transactions.
Too Much Information Is Not Enough
Little by little, banks are offering more detailed and up-to-date account information through online banking.
Italian Bank Taps Accenture and E.piphany for Marketing Muscle
Cassa di Risparmio di Firenze Bank Increases Sales Figures Using Targeted Marketing.
Check 21: Where’s the Spending?
Despite an enormous amount of attention and hype, the impending activation of the Check Truncation in the 21st Century Act (Check 21) on October 28, 2004, has so far not resulted in a rush of bank spending.
Is VoIP Ready for the Mass Market?
Bank of America to move to Voice-over-IP for over 160,000 telephones across the entire organization.
One Question For: Mary Wilcox, First National Bank Omaha
What services does your institution offer to attract customers to its online banking channel?
Money Today
MasterCard Asia-Pacific has a new card featuring the likeness of New York Met Kazuo Matsui.
PayPal Wants to Pal Around With Larger Merchants, Banks
Web Services interface will help developers include PayPal as a payment option on e-commerce sites.
Virus Vigilance
A virus can grind a bank's operations to a halt and expose billions of dollars.
Bank of Ireland Adds CRM Solution
PMG suite helps bank to understand its customers better.
News & Rollouts
Xacta Makes IA Manager Available; Fiserv Unveils PAYCHECK PLUS; Loan Protector Improves X12
AAFCU Gets a Little Help From Help Desk Technology
Vendor enables American Airlines Federal Credit Union to manage help desk requests.
Commerce Optimizes Reporting
Geac solution provides financial institution with highly accessible data, minimizes paper.
KeyCorp Enhances Statements With Exstream
Bank uses vendor's software to provide more robust customer statements.
American Express Seeks U.S. Issuers and Global Distributors
Amex prepares for expected growth from new partners.
Pumping Up the Purchasing Power
More information and integration are needed to grow corporate purchasing card usage.
Business Debit Card Marketing Heats Up
North Dallas Bank is among the institutions aiming to take advantage of the payment option.
Plug-and-Play
Web services and service-oriented architectures lead to shorter development cycles for bank IT departments.
The Buzz on Basel II
Banks leverage enterprise management technologies to get head start on compliance.
Dynamic Duo
The CIO and CCO relationship is crucial in executing excellence in compliance.
SEC to Banks: Selling Securities? Get a License
Industry convergence slowed by multiple regulators and accounting system limitations.
CHIPS Extends Hours
In order to maximize liquidity for participating financial institutions, the Clearing House Interbank Payment System (CHIPS) extended its processing hours to overlap the business hours in Asia.
All Roads Lead to Bangalore
Banking software outsourcer signs outsourcing deal.
NetBank to Offer Small Business Clients Electronic Deposit Capabilities
Alogent payment processing solution allows bank to move closer to paperless environment.
The Price-Tag Mystery
Even in a global economy, banking remains local.
State Street’s Spina Rethinks Retirement Investing
Retirement incomes hinge on industry's ability to innovate, says firm's chairman and CEO.
Citibank Offers Instant Gratification Online
Active Internet users are lured with cash and prizes, and reeled in with a fast account-opening process.
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