Technology writer and marketing communications consultant
Member Since: 7/1/2014
Blog Posts: 64
Anne Rawland Gabriel is a technology writer and marketing communications consultant based in the Minneapolis/St. Paul metro area. Among other projects, she's a regular contributor to UBM Tech's Bank Systems & Technology, Insurance & Technology and Wall Street & Technology print and online brands.
Tealeaf’s customer experience management solution enables Webster Bank to monitor the causes of online problems, accelerate the implementation of solutions and improvements, and boost conversion rates.
Deploying mobile as a channel could easily become a siloed exercise. But Cleveland-based KeyBank takes a different approach. Key SVP Dean Ilijasic explains the significance of mobile to the bank's multi-channel strategy.
Finding that traditional database technologies reach their limits when confronted with Big Data, banks including Zions Bancorporation are exploring Apache's Hadoop open source platform to enable deeper analytics.
Woodforest National Bank CTO Richard Ferrara has a track record of envisioning how new technologies, like virtualization, can be a means to achieve other goals rather than an end in and of themselves.
Experts in the mobile banking space, including early trailblazers SunTrust and IBC Bank, offer 10 best practices every bank should consider when building out second-generation mobile services.