Content posted in August 2013
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How to Outsource the Core Without Giving Up Control
In the fourth article in our series on core modernization efforts, we hear from a community bank that has transformed its back office by outsourcing its core platform without losing control over vital functions.
BBVA Compass Names New CIO
Gabriel Sanchez Iniesta will replace Sergio Fidalgo, who has been promoted to a new role with parent company BBVA Group.
The Promise Of Payments
Technology has made banks more proficient at handling payments, but it also has enabled competitors and criminals. Can banks keep up in the emerging payments environment?
Compressing the Technology Value Chain: Accommodating the Evolving Branch with an Adjusted Model
The need for better time-to-market and customized solutions is changing the way banks acquire and integrate technology in their branches.
Worldwide Tablet Shipments To Reach 227 Million in 2013
However, IDC reports that figure is slightly down from a previous forecast of 229 million.
Jack Henry Launches Expedited EMV Implementation
The program is available to financial institutions and does not require direct project involvement by card brands for the install.
How to Reach the Underbanked with Mobile Check Deposit
Hope Credit Union is leveraging mobile check deposit to reach low-income consumers in regions hard hit by branch closures.
HP, SAP Partner on Data Analytics
The partnership will allow HP clients to deploy SAP's Hana in an as-a-service model.
Regulatory Compliance: Meeting Requirements and Optimizing Liquidity Risk Longevity
Basel III and Dodd-Frank are placing new requirements on liquidity management that banks can address if they take an enterprise-wide approach to data and analytics.
Citi, e-Cycle Partner on Recycling, Charity
The bank collected mobile devices no longer being used from their employees to be recycled, and in turn used the money received to donate to several charities.
More Than a Hole in the Wall: The Unfulfilled Potential of the ATM
Examples from around the world show how U.S. banks can turn the ATM into a valuable tool in reaching out to new customers if banks invest wisely in the channel.
U.S. EMV Migration And The Fight Against Fraud
Once U.S. EMV migration is complete, the entire international payments industry stands to benefit.
Want to Grow Your Bank? Embrace These 3 Mandates
KPMG released a report highlighting challenges and opportunities banks face in the current business environment.
Why Contact Centers Are Key To Banks' Multi-Channel Strategies
Jerry Silva, newly named head of the global retail banking practice at IDC Financial Insights, says poor performance in the call center can scuttle banks' efforts to improve customer experience.
Four Steps to a Successful Tablet Banking Strategy
As consumers rush to adopt tablets, banks need to consider how to optimize the channel and address challenges specific to tablets.
Creating Effective Customer Communications
Engaging customers in emerging technologies and having a consistent message across platforms is key, studies have found.
Bank of America Tops 1 Million Small Business Mobile Banking Users
The bank credited the growing need for flexibility in banking activities among small business owners for their continuing mobile adoption.
How Legacy Systems and Lack of Data Undermine Stress Tests
A recent Fed report noted several issues - including some data and IT deficiencies - that are leading to inaccuracy in banks’ stress tests.
Jerry Silva To Lead Global Retail Banking Practice At IDC Financial Insights
Areas of focus for the long-time financial technology industry expert will include IT governance, customer channels and back office.
7 Best Practices for Employee Mobile Device Rollout
Banks are deploying mobile devices for employees at the highest rate of any industry, but must address issues like security and cost in managing those devices.
Capital One Acquires Beech Street Capital
The privately-held, national originator and servicer of Fannie Mae, Freddie Mac and FHA multifamily commercial real estate loans was acquired for an undisclosed sum.
Data, Data Everywhere…Where Do Banks Start?
Banks have an extraordinary amount of data, but knowing how to leverage it to better serve their customers’ needs remains a challenge across the industry.
Feel Good Banking -- How to Get the Most Out of Your CRM System
A well-implemented customer relationship management (CRM) solution can be exactly what community banks need to escape the mega bank stigma and re-create the relationship-building intangibles that have set them apart for decades
What's Next? 6 Views on the London Whale Indictments
Charges against two traders at JPMorgan's London office shine a light on risk management problems at the bank and raise questions about the future of the investigation into the scandal.
PCI Council Publishes Preview of New Security Standards
The new version of the PCI security standards will address topics like everyday maintenance, security with third party partners and the emergence of mobile payments.
D+H Completes Acquisition of Harland Financial Solutions
Davis + Henderson Corporation has acquired Harland Financial Solutions for $1.2 billion.
To Bolster Customer Engagement, Take a Page from Retailers’ Playbook
Banks have struggled to earn customers' trust back after the financial crisis, and could learn some tips from other industries.
IBM To Acquire Trusteer
The deal, which is for an undisclosed sum, will also include the creation of a new cybersecurity lab.
Regulators Take Closer Look at Bitcoin
The Senate committee on homeland security and the New York State Department of Financial Services are both examining new ways to regulate virtual currencies.
Asset Quality Biggest Concern for Compliance Auditors
U.S. banks and credit unions report asset quality as the number one focus for regulatory examiners.
How Banks Can Adopt the Cloud Securely
Many financial services firms are adopting the cloud but are ignorant or feel they needn’t worry about the risks that cloud computing brings.
NFC Payments Expand in Canada
Monitise and Desjardins partner on a new mobile payment solution.
New Oracle FLEXCUBE Upgrade Helps with FATCA Compliance
Oracle’s newest release of its FLEXCUBE core banking product includes tools to help with regulatory requirements and launch new delivery channels.
A Multi-Channel Strategy Based on Real-Time Data
NICE Systems recent acquisition of Causata will help it provide banks with real-time decisioning for call center agents based on customer’s web traffic and typical behavior.
Mobile Wallets: Hype Vs. Reality
Many consumers still haven't yet been convinced that paying with a mobile device is any more convenient than using their credit cards.
4 Ways Banks Can Improve Their Fraud-Fighting Efforts
Banks are investing more than ever in fraud detection and prevention efforts. Here are recommendations for getting the most out of those investments.
Using Data to Create the Optimal Customer Experience
How data and analytics can unlock new sales opportunities and increased customer retention.
Isis Will Include Prepaid Accounts In Mobile Wallet
The mobile wallet venture will include American Express Serve prepaid accounts for users when it is rolled out later this year.
Getting Control of the Application Portfolio at Your Bank
Researchers have found that IT departments typically spend 75% of their time, money and resources simply keeping things running on a daily basis, leaving only 25% of efforts dedicated to new strategic initiatives.
Court Rules Bitcoin Is Real Money
The court ruled that Bitcoin is real currency and can be regulated as such by the U.S. government.
Global Core Banking Market to Reach $10.1 billion in 2017
The estimated size of the global core banking market stands at $8.6 billion in 2013, and is expected to grow at a 4 percent rate over the next four years.
Compliance and Customer Experience: Is Big Data the Answer?
Big Data strategies combined with new governance and staffing models can turn compliance into a customer experience breakthrough.
How Community Banks Can Compete in Mobile
Mobile services have helped to further reduce operating costs by migrating transactions to lower-cost channels while also enhancing the customer experience.
Dodd-Frank 1073: New Opportunities for Banks
The amended version of the controversial Section 1073 of Dodd-Frank can improve the remittance business for banks that get up to speed on compliance.
Wolters Kluwer Launches Monitoring Tool for Loan Portfolios
Wolters Kluwer Financial Services rolled out a stand-alone manager tool that monitors loan portfolios in real-time.
Verizon Rolls Out Wireless ATM Connectivity Solution
The solution can be used by banks with remote or off-branch sites such as malls or retail stores, and also be used to quickly recover from natural disasters and outages.
Battling The Non-Banks on the Payments Front: Q&A With Wintrust Financial Corp
Illinois-based Wintrust financial is piloting a mobile cash withdrawal service to compete with services offered by the likes of Paypal
Large Banks To Invest $73.8 Billion in IT Improvements in 2014: Report
According, to a survey from Technology Business Research, banks will invest more in transformative technology in 2013.
Fraudsters Find New Ways Around Banks’ Online Defenses
Guardian Analytics has detected the increased use of new strategies fraudsters are using to bypass online security strategies that banks need to be looking out for.
Isis Poised For National Rollout Later This Year
The mobile wallet provider has already been piloted in select markets.
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Archived Audio Interviews
Join Bank Systems & Technology Associate Editor Bryan Yurcan, and guests Karen Massey and Jerry Silva from IDC Financial Insights, for a conversation about the firm's 11th annual FinTech rankings.
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