Content posted in April 2013
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Mobile Point of Sale Solutions Could Increase Consumer Card Payments By More $1 Trillion A Year, Study Says
A new report by Javelin says there are nearly 20 million merchants who could start accepting card payments as a result of wider adoption of mobile POS solutions.
Mobile Growing, But Still Not Preferred Channel
Trends in mobile banking were a big topic at the CEB Tower Group Financial Services Technology conference.
Rewarding Customers and Calming Security Concerns Key to Mobile Payments Adoption, Survey Finds
In a recent survey by Accenture, smartphone owners picked security as their top concern in adopting mobile payments, and showed interest in value-add features for mobile payments like coupons and rewards points.
First Data Names JPMorgan Co-COO As Its New CEO
Frank Bisignano, who also led JPMorgan's mortgage banking business in the wake of the mortgage crisis, will lead payments management company First Data at a time of great change in the payments industry.
Banks Must Think Differently About Customer Experience In A Branchless Digital Environment
As interest in digital bank accounts increases, banks must rethink customer experience from an all-digital branchless perspective.
Inside National Australian Bank’s Core Transformation
BS&T caught up with Adam Bennet, executive general manager, enterprise transformation at National Australia Bank about its conversion to Oracle’s core platform to learn about the next steps of the conversion and the capabilities already being enabled by the new platform.
NACHA Payments 2013 In Quotes
Some thought provoking quotes on mobile payments, the growing prepaid card market and more from NACHA Payments 2013.
Innovate Or Die, Says Capital One's Jamison
The managing director of Capital One Labs implored banks to meet customer's technology expectations during a keynote speech at the CEB TowerGroup Financial Services Technology Conference in Boston.
Redefining the Core Platform Decision
In the first of a series of articles on core transformation, we explain why it isn’t just the technology that a bank needs to modernize. It’s the approach to technology and innovation as well.
Devil in the Data: Making the FATCA Deadline Requires Automation
In the second of a series of articles on FATCA compliance we explain why banks need to look for a centralized technology solution that circumvents data silos to get a full view of their customers who can be affected by FATCA.
How to Attract Generation Y Customers
Generation Y will be the highest-earning generation in 10 years and banks need to develop strategies for mobile and social to appeal to these digital natives.
Viewpointe Rolls Out Web-Based ACH Compliance Product
The offerings is designed to help businesses that are initiating ACH payments to assess their compliance with NACHA network rules.
New ACI Platform Aims to Help In Adapting to Change in Payments
ACI Worldwide’s new payments platform targets the difficulty banks are having in updating aging legacy systems to deal with new changes in the payments market.
American Express Rolls Out EMV Cards for Corporate Clients
U.S. corporate card holders with the new cards will be able to use the new cards wherever American Express cards are accepted in the U.S. and internationally.
Fundtech, Guardian Analytics Announce New Fraud Prevention Solution
The two companies announced a jointly owned product at NACHA Payments 2013 designed to deliver behavior-based, real-time fraud prevention.
Banks Fall Short On Delivering Personalized Service for Customers, Study Finds
A new study from Cisco suggests that banks are failing to meet customer demands for more personalized services because their customer data is stuck in organizational silos.
How Apple and Amazon Will Shape Mobile Payments
Apple and Amazon will continue to drive customer expectations and create big shifts in the retail world even if they don’t release a mobile payments solution.
Critical Bank Management Skills for the 21st Century
In the past, your teams needed to be able to demonstrate a detailed grasp of policy, rigor in analyzing reports, and dedication to data quality -- but to tackle today’s challenges, a different form of expertise is required.
Broadridge, Zumbox Partner on Digital Customer Communications
The technology vendors are targeting financial services firms looks to reduce paper mail and printing costs.
API: Entry Point to the New 'Open' World of Banking
The greater flexibility provided by API technology means banks can quickly provide the kind of product customization and experience customers expect. This depends on open infrastructures and data feeds.
The Bitcoin Bubble Explained, Colbert-Style (Video)
The comedian analyzes the volatile online currency.
Cyber Security – Avoid Prescriptions When Keeping Up With Threats
Banks are part of a interconnected ecosystem with law enforcement, vendors and other critical industries when it comes to cyber security. New cyber security regulations should help to facilitate cyber security efforts among these players instead of burden banks with a checklist of to-do’s.
JPMorgan Chase Names New Head of Digital for Consumer and Community Banking
Dr. Gavin Michael formerly served as chief technology innovation officer at Accenture.
Putting Big Data to Work for Financial Services Companies
By starting small, growing organically and striking the right balance between gaining the desired insight and becoming overloaded with data, financial services firms will truly recognize the gains they can make
The Nexus of Forces and Software Quality in Banking
As banks struggle to deal with the emergence and convergence of cloud, social, mobile and big data, some banks are improving software and application development and management by centralizing their testing of new software solutions.
Mobile Payments: Moving Ahead At Full Speed
This week saw more major movement in the ever-growing mobile payments space.
Another Take on the Branch of the Future
Wells Fargo this month announced the opening of the first of what it says will be a new bank branch format.
Mobile Check Deposit Helps Drive Increased Mobile Adoption, Study Finds
Research released yesterday Malauzai Software suggests that banks are seeing increased engagement through the mobile channel after they roll out mobile check deposit.
Requiem For The Bank Branch?
Banks are reconsidering the role of branches, as big data insights continue to reshape bankers' understanding of their customers and the best way to serve and engage them.
2.4 Million Cards Exposed in Supermarket Data Breach
Midwestern grocery market chain Schnucks was the target of cyber attacks.
City Bank Texas Launches Mobile Photo Bill Pay Solution
With data showing a fast growing interest among consumers in mobile photo bill pay, City Bank Texas announced today that it will be adding the feature to its mobile banking offerings.
Cloud-Based Security Services Market to Reach $4.2 Billion by 2016.
A report from Gartner predicts that by 2015, 10 percent of overall IT security enterprise product capabilities will be delivered in the cloud.
Creating A Customized Banking Experience With Big Data
Customers have different expectations of their bank, and are willing to pay for different services. Big data opens the door for banks to group their customers according to their banking preferences, which can make customers more satisfied and more profitable.
PayPal Targets Customer Acquisition With Purchase of Start-Up Iron Pearl
PayPal has acquired Iron Pearl, a California-based start-up specializing in customer acquisition and engagement, and formed a new growth team to expand its customer base.
Wells Fargo's Vision of the Branch of the Future
The bank is opening the first of what it calls the "neighborhood format" of store in Washington D.C.
Instant Issuance: A Game-Changer for Banks
Instant card issuance technology provides a means for banks to quickly increase their volume of debit card payments at a time when debit is increasingly popular.
Fiserv Launches Consulting Service Targeting Community Banks and Commercial Lending
The bank technology vendor is offering a new service that provides consultant reviews and strategy recommendations for smaller banks looking to better their commercial lending business, while also announcing its first new client on the DNA platform since its acquisition of Open Solutions.
MasterCard Launches Digital Wallet Service in Canada
The company has officially launched its MasterPass wallet product; the U.S. roll out is expected later in the spring.
Big Data: Uncovering Newer Dimensions in Fraud Preemption
Big data is opening up new opportunities for financial institutions to combat external and internal fraud by beginning to monitor user behavior in addition to tracking account activity.
ING Direct Canada Looks Forward On Mobile
The bank is partnering with IBM on several innovative mobile banking initiatives.
PayPal Teams With Chilean Payment Network On International Money Movement
The payments company has formed a partnership with Chilean payment network Multicaja to allow businesses that accept international payments via PayPal to withdraw their funds directly into their local bank accounts.
EMV Implementation: Who Is Ready?
With EMV deadlines approaching, merchants, acquirers, issuers and consumers are all going to be affected as new merchant terminals and messaging protocols must be implemented, and customers need to be educated about what EMV will mean for them.
Business and Technology Change Capabilities Primed for Outsourcing, Paper Argues
Banks that are looking to take the next step in IT outsourcing should look to their business and technology staff and resources, a new white paper from Capco suggests.
Transforming Banking Core Systems: Lessons from Busey Bank
Busey Bank moved its core systems into the cloud, creating efficiencies and preparing for growth. Here's what banks can learn from Busey's conversion.
The Impending Modernization of Your Banking System: You Can't Afford to Wait!
Although legacy systems replacement is a major undertaking for any bank, the global banking industry could regain a significant proportion of the profitability lost during the financial crisis by adopting modern core systems.
Does Your Vendor Management Program Prevent or Promote Cyber Attacks?
With cyber attacks a growing concern for financial institutions, here are some steps banks can take to ensure security against such attacks in their vendor chain.
Science Versus Art in Risk Management: Lessons from Merrill Lynch
Merrill Lynch’s former head of market risk oversight sounds off on what he sees as the failures of current risk management practices. Is he right?
Bank of the West’s New Mobile Feature Makes Checking Balances A Snap
Customers can now see their account balances before they log in with a quick swipe of their smartphone with the bank’s new Quick Balance feature.
Sterling, Provident Banks To Merge
The newly combined bank will have nearly $7 billion in total assets.
Six Ways Banks Can Defeat Hackers and Reduce Data Breaches
Hackers and data breaches make a lethal combination for smaller banks. Here's how to defend your bank.
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