Content posted in August 2001
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STUDY SHOWS BETTER SERVICE KEY TO SECURING TECH-SAVVY CLIENTS
An increasingly educated and demanding customer base is looking for more advice, choice and service from online financial sites, according to TowerGroup.
BANK OF MONTREAL ENTERS ESCOUT B2B MARKETPLACE
Bank of Montreal has signed on with eScout, a B2B marketplace of 1,300 regional and community banks in the United States.
BANK ONE TAPS ONLINE FINANCIAL TOOLS TO BOOST SELF-SERVICE CHANNEL USE
Bank One is counting on interactive online tools from Ignite Sales to boost its self-service channels.
FSTC AND MERIDIEN FORM ALLIANCE
The Financial Services Technology Consortium recently announced that Meridien would create original research for its membership of banks and technology companies.
EXECUTIVE CHANGES
Dennis F. Strigl appointed to Board of Directors for PNC Bank; Thomas M. Quigg joins Bank of Silicon Valley Board of Directors; M. Douglas Ivester accepts position on S1 Corporation Board of Directors; Mike Korthaus named president of SAFECO Financial Institutions Distribution; Roger Van Scoy becomes managing directors of TSYS Europe.
INTERNATIONAL BYTES
The International Commerce Bank of China builds e-banking platform with Octasoft software; HSBC online market service offers market data from eBRIDGE; Jordan National Bank to use Internet-based foreign exchange service from Cognotec; Bank of Scotland Treasury Services implements FX solution from Summit Systems; National Australia Bank teams with Vodafone Australia and ACI Worldwide to offer customers the ability to purchase pre-paid mobile phone recharge services at ATMs.
NORTH AMERICA BYTES
Bank of New York adds a loan technology platform from SS&C Technologies; UMB Bank partners with ACH Systems to develop electronic insufficient fund check recovery service; Providian Financial Corporation uses Web hosting services from WorldCom; Golden 1 Credit Union first to use wireless Internet banking solution from Corillian and Air2Web; Fiserv acquires the item processing business of Federal Home Loan Bank of Pittsburgh.
TRADE SHOW / ASSOCIATION UPDATE
Sanchez Computer Associates set dates for user conference; The 2001 XML on Wall Street conference to take place in New York City in September; The eighth annual JP Morgan Bond Conference to be held at the Metropolitan Club in New York City.
BANK OF AMERICA UNVEILS EXPRESS CENTER BRANCH CONCEPT
Bank of America Express, currently undergoing tests in Atlanta, is a transaction-oriented center designed to provide customers with fast and friendly banking services.
MASTERCARD'S REMOTE PAYMENT OFFERING NETS CITIBANK AND PAYTRUST
Citibank and Paytrust are joining MasterCard's Remote Payment and Presentment service, enabling more customers to access EBPP offerings.
E4X OFFERS MULTI-CURRENCY PAYMENT OPTION TO INTERNET MERCHANTS
E4X looks to make a splash in e-commerce by allowing Web businesses to offer products in multiple currencies.
BANK TRIALS SELF-UPDATING ELECTRONIC BUSINESS CARDS
Bank of America will offer LiveCard, a bank-branded, self-updating electronic business card, to its associates and customers.
EXECUTIVE CHANGES
Bridget Piraino and Durk Valk appointed to vice president positions at Asset Control International; Eric C.W. Dunn named to Board of Directors for Corillian; Albert Lord elected to Board of Directors for SS&C Technologies; Timothy C. Broadhead becomes vice president of Finance and Administration at Tachyon; David S. Jones resigns as executive vice president and director of Billserv Inc.
INTERNATIONAL BYTES
Australia and New Zealand Banking Group updates ATM system with product from S2Systems; China Merchants Bank uses eBRIDGE products and services to build online financial site; American Express Bank implements financial portal service from Fincentric Corporation; Kredyt Bank S.A. install credit decisioning platform from Fair, Isaac and Company; Two Swiss banks select SunGard Business Integration platform to provide financial network connectivity.
NORTH AMERICA BYTES
KeyCorp licenses Web management software from Mobius Management Systems; CorpStar Federal Credit Union taps account processing software from Information Technology Incorporated; Provident Bank selects image-based item processing solution from Aurum Technologies; The National Discount Brokers Corporation, a subsidiary of Deutsche Bank, is acquired by Ameritrade; Target stores signs smart card deal with Gemplus.
TRADE SHOW / ASSOCIATION UPDATE
Bankers' Association for Trade and Finance (BAFT) announces new members; The North American Clearing House Association (NACHA) unveils electronic payments white paper; The Strategic Research Institute to hold voice-activated Web content event in Boston.
Online Banking Plays Big In Peoria
South Side Trust and Savings Bank of Peoria, Ill., deployed a new Web banking system in an astonishing 28 days.
Relationship Building Key At First Tennessee
With Tennessee one of only two states that borders on eight other states (Missouri's the other), it's natural for First Tennessee Bank to want to provide its customers direct access to the largest possible range of financial products and services.
Market Power
Ann Cairns, head of global e-solutions, Citigroup, explains the intricacies of e-marketplaces.
Another Cup o' Java?
Java provides cheaper and faster development solutions and the ability to easily upgrade existing components.
A Strange New Brew
The latest Java improvements allow the programming language to seep even deeper into core banking systems
Sounds of Success
Automated speech recognition technology is clearing the way for voice-generated financial transactions over the phone
Wealth Management: Panning for Gold
As the number of high-net-worth clients grows, private banks take steps to stake their claim.
BMO Employs Supply Chain Management
Buying supplies just got easier at Bank of Montreal, as it rolls out a new online procurement system powered and hosted by Oracle.
Royal Bank Automates Customer E-Mail Response
Royal Bank is implementing an automated online e-mail answering system.
FirstMerit Offers Anywhere, Anytime Banking
Akron, Ohio-based FirstMerit Bank has joined the crowd of banks providing wireless access to accounts anywhere, anytime.
CIBC Wealth Management Moves Off Site
CIBC ihas inked a three-year agreement and a $2.5 million investment with Ezenet, a Toronto-based ASP, to manage and host its wealth management business.
Rabobank Automating Investigations
Rabobank, a cooperative of roughly 400 independent Dutch banks, recently began using software from Pegasystems, Cambridge, Mass., to automate the payments investigation process.
Encompys Chooses Onyx Front-End Platform
Encompys, an outsourcing solution for asset managers-has added a fully loaded front end from Onyx Software.
MasterCard Buys Control of Mondex
MasterCard is buying the 42% of Mondex it doesn't already own from some 17 financial institutions.
Banks Using Web To Streamline Derivatives Trades
The Internet is making derivatives trading, a bastion of the financial elite, accessible to a broader range of institutions and individuals.
NYCE-First Data Deal Fulfills A Desire To Expand
The combination of NYCE's PIN-based debit competence and First Data's offline debit and credit card expertise opens up new opportunities for both.
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