Increased use of self-service channels and advanced analytics are among the trends the industry will see.Banks will have to further their marketing efforts in social media to attract Gen Y customers as they begin to look for more...
- Posted by Bryan Yurcan “True, the needs of a corporate customer for mobile services differ vastly from that of your average consumer. In reply to: Corporate Mobile Banking? Not So Fast
- Posted by Kelly Sheridan “This is interesting; I didn't realize gamification was a hit in the corporate world. I can certainly see how it would keep employees engaged and in a results-driven mindset, especially when competing... In reply to: 2014 Forecast: Gamification and the Year Ahead in Banking
- Posted by Kelly Sheridan “I can identify with the survey respondents here - I'd like to learn about updates and programs through social media, but when it comes to making transactions I'd rather not use social networks. Tools... In reply to: Social Media And The Next Generation Of Lending Customers