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Featured Content
A new survey from Carlisle & Gallagher Consulting Group finds that complaints often take multiple interactions to resolve.MoreSmaller banks and credit unions continue to outpace their larger competitors in customer satisfaction.News & Analysis
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What’s essential, what can wait, and what’s myth
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MarkITx, a marketplace for buying and selling used enterprise IT equipment, is growing across 5 continents.
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Virtual currencies and new types of digital payments could reduce consumers’ reliance on cash.
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23-24% of small to mid-size firms across industries have never checked backups, according to BUMI's customer and partner survey.
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New York state today is testing some 200 banks to see how their cybersecurity plans work in real time.
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The collaboration is designed to extend Mitek's distribution reach.
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Never before have banks been able to so comprehensively understand and manage their businesses by using data
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Banks can start to build a seamless omnichannel experience by delivering consistent product and service recommendations across channels.
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The defining quality of the DevOps movement can challenge the default division of labor.
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Banks need to begin align business cases to take advantage of immediate payments.
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The bank announced a new startup accelerator next year, the first of six it plans to launch over the next three years.
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Having the right foundation in place is key for banks handling the changing regulatory landscape.
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Using an online forum provided by Guardian Analytics, the bank has collaborated with other institutions to better protect itself.
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Without best-practice controls, banks expose themselves to the risk of security liabilities and noncompliance with industry and government mandates
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The consulting group previewed some of the important trends in cyber security that banks need to keep their eye on in 2014.
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Join The Discussion
- Posted by Bryan Yurcan
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Very true, for example, see how Harvard Biz Review (I think it was them) named Data Scientist as one of the "sexy jobs" in the current day.
In reply to: The Newest Banking Game-Changer: Your Data
- Posted by Kelly Sheridan
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I agree - the benefits of big data are widespread, but the means of fully utilizing that data are not. Because it's a relatively new field, I imagine software for managing big data is expensive and...
In reply to: The Newest Banking Game-Changer: Your Data
- Posted by DeanN051
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While I agree that there is some cross system connections needed, I think the larger issue is to recognize that interactions need to be separated from transactions in the customer and the product...
In reply to: A True Multichannel Experience? Still in the Making for Many Banks
- Posted by Bryan Yurcan
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