Smaller banks and credit unions continue to outpace their larger competitors in customer satisfaction.Using an online forum provided by Guardian Analytics, the bank has collaborated with other institutions to better protect itself.
- Posted by Kathy Burger “I think banks of all size recognize the opportunities -- and need -- to harness data and to apply analytics and other data management & insight tools in order to remain competitive and to meet risk... In reply to: The Newest Banking Game-Changer: Your Data
- Posted by Kathy Burger “This all makes sense and as Bryan says probably is a necessary step. Still, I think a broader challenge is that many banks lack sales cultures -- as opposed to industry such as, say, insurance. I have... In reply to: How Banks Can Make Omnichannel a Reality
- Posted by Kelly Sheridan “Given the prevalence of smartphones, it doesn't surprise me that malware has increased. While I'm still hesitant to use mobile banking for security reasons, I do agree that people are less cautious... In reply to: How to Ensure Mobile Banking App Security