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Posted by Becca L
Thanks for the clarification, Ann. I can understand the employees carrying around ipads at stadiums. I thought it was customers at first, which led to some questions about how many Minnesota fans are taking at-the-ball-game...
In reply to: Re: Why iPad only?
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Thanks for the clarification, Ann. I can understand the employees carrying around ipads at stadiums. I thought it was customers at first, which led to some questions about how many Minnesota fans are taking at-the-ball-game...
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Posted by Becca L
This is inspiration to start taking those surveys!To your point about voicing opinions through Twitter and Facebook, Kelly, people are often braver behind a computer screen than when confronted face to face or over the phone....
In reply to: Re: Research in action
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This is inspiration to start taking those surveys!To your point about voicing opinions through Twitter and Facebook, Kelly, people are often braver behind a computer screen than when confronted face to face or over the phone....
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Posted by AnnR719
It is being used by MinnosotaTwins employees to take credit card application at Target Field during home games. It could be implemented on a smartphone but most brands prefer to do assisted service apps on an iPad....
In reply to: Re: Why iPad only?
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It is being used by MinnosotaTwins employees to take credit card application at Target Field during home games. It could be implemented on a smartphone but most brands prefer to do assisted service apps on an iPad....
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Posted by Jonathan_Camhi
That's also going to be a big concern for banks who may be looking to partner with some of these non-traditional competitiors. They're going to have to be 100% sure that those partners' data security is up to snuff.
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That's also going to be a big concern for banks who may be looking to partner with some of these non-traditional competitiors. They're going to have to be 100% sure that those partners' data security is up to snuff.
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Posted by Jonathan_Camhi
Data privacy is also an area where government and regulatory agencies are getting more involved. So it will be interesting to see how that plays out over the next few years.
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Data privacy is also an area where government and regulatory agencies are getting more involved. So it will be interesting to see how that plays out over the next few years.
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Posted by Jonathan_Camhi
It oculd also be because it would be easier to eneter any additional info on an iPad instead of a smartphone.
In reply to: Re: Why iPad only?
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It oculd also be because it would be easier to eneter any additional info on an iPad instead of a smartphone.
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Posted by Kelly22
I asked myself the same question when I read this, and camera quality/market share of the iPad could explain it. Though I also feel like more people would want to use smartphones for this kind of service, even if only because...
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I asked myself the same question when I read this, and camera quality/market share of the iPad could explain it. Though I also feel like more people would want to use smartphones for this kind of service, even if only because...
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Posted by Byurcan
Possibly the tablet camera was deemed better, and unlike phones where there re several players with market share, the tablet environ is still dominated by iPad.
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Possibly the tablet camera was deemed better, and unlike phones where there re several players with market share, the tablet environ is still dominated by iPad.
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Posted by Kelly22
Looks like Webster is making strides in its customer experience strategy, and this article illustrates the power of consumer feedback and personalized interactions. I'd be interested in learning how this research aligns...
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Looks like Webster is making strides in its customer experience strategy, and this article illustrates the power of consumer feedback and personalized interactions. I'd be interested in learning how this research aligns...
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Posted by KBurger
I wonder if the reason this is currently only available on iPad is a technical consideration (capabilities, etc.) , or based on US Bank insights about iPad penetration, or none of the above? It would seem to me that if it's...
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I wonder if the reason this is currently only available on iPad is a technical consideration (capabilities, etc.) , or based on US Bank insights about iPad penetration, or none of the above? It would seem to me that if it's...
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Posted by KBurger
I think this also is where some of the non-bank competitors have advantages but also potential disadvantages. The non-banks are constrained by legacy systems, legacy thinking, or the regulations and restrictions that today...
In reply to: Take nothing for granted
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I think this also is where some of the non-bank competitors have advantages but also potential disadvantages. The non-banks are constrained by legacy systems, legacy thinking, or the regulations and restrictions that today...
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