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WSFS Bank Adds Director of Innovation
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KBurger
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KBurger,
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10/7/2014 | 4:40:41 PM
Re: Innovation not just for big banks
Right, as I keep hearing, "innovation is a journey, not a project." So, good luck to Gillian!
Byurcan
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Byurcan,
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10/7/2014 | 4:26:34 PM
Re: Innovation not just for big banks
Yes, the "culture change" is going to be one of the hardest aspects of promoting innovation in any institution. Also convincing the finance people to fund a project that may not have an immediate, measurable ROI.
KBurger
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KBurger,
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10/7/2014 | 3:08:10 PM
Re: Innovation not just for big banks
Yes, and I'm sure part of Gillian's mandate is to lead the culture change that is required to adopt a productive approach to innovation (or if it's not it should be!).
Jonathan_Camhi
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Jonathan_Camhi,
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10/7/2014 | 2:18:47 PM
Re: Innovation not just for big banks
I'm sure once the innovation teams and people are in place they will be able to help coordinate some education efforts to do that. They'll be in a unique position to define and share the organization's philosophy and vision around innovation.
KBurger
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KBurger,
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10/7/2014 | 1:42:25 PM
Innovation not just for big banks
It's very encouraging to see a community bank working to "institutionalize" innovation, and I think Gillian Meddings' focus on payments, customer experience and mobile/digital makes a lot of sense. I guess one of the next challenges at WSFS will be to inculcate innovation thinking in all business areas and employees, not just the designated innovation teams/people she describes in this article.


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