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Oracle-built COMPAS Points to Shareholder Value for First Union
First Union builds integrated platform for reporting profitability by organization,
product and customer.
Proper Planning Keeps Information System Hackers From Becoming a Headache
Banks using the Internet are advised not to look to "the authorities" for help; instead, they must provide their own private security.
Internet Site Breathes New Life Into Financial Product Purchases
FinancialOxygen, a Walnut Creek, Calif., provider of capital markets
software, has launched BankOxygen, an online trading hub that links midtier, community banks, thrifts and credit unions to wholesale capital markets
products.
Promoting Trust
Dave Oshman, senior vice president of
technology at Identrus, which was formed by some of the world's largest banks to promote a digital certificate and digital signature
standard for financial services.
Raising The Standard
Spectrum, an electronic bill presentment and payment (EBPP) hub, is trying to bring much-needed order to the bill payments industry.
Presenting a Solution
For EBPP to fly, financial institutions need to improve the technology and convince customers of its value
Taking Center Stage
Banks explore the promise and potential peril of centrally-managed data storage
Barbed Wire
Determined not to lose a stake in what could be the Next Big Thing, U.S. banks have moved to cut the cords that tether their customers to their PCs
and morph them into wireless.
Giantbank Kicks Off Online Lending
Giantbank.com. a subsidiary of Ft. Lauderdale, Fla.-based Landmark Bank, adds online Loan Center.
Bank Automates Research Operation
Prosperity Bank's image archive is the first step of image-enabling its entire check operation.
N.Y. Bank Achieves Site 'Stickiness'
Bank of Smithtown, Long Island, N.Y., has taken its neighbor-to-neighbor customer relationship philosophy to the Internet with
online banking and an e-commerce portal.
National City Moves Credit Data System Online
National City transforms ots credit information system into a Web-based network using RescueWare.
CIBC Inks L/C Processing Deal With Bank of New York
CIBC has outsourced its trade letter of credit operations to Bank of New York, partly to take advantage of BoNY's suite of Web-based L/C products.
TRADE RESEARCH INT. UNVEILS GLOBAL PRICE MATRIX, A SERVICE THAT WILL HELP IDENTIFY MONEY LAUNDERING
Two college instructors have created Global Price Matrix, a service that uses international trade information to help banks and their customers spot money laundering and other international currency irregularities.
CRM SPENDING TO ESCALATE AS FINANCIAL INSTITUTIONS REACH FOR SYSTEMS WITH EXPANDED CAPABILITIES
According to GartnerGroup, worldwide CRM spending will reach $76.3 billion in 2005, up from $23 billion in 2000. A big chunk of it will come from financial institutions looking to pull out all the stops in reaching customers via traditional and electronic channels.
BAI-BITS STUDY SHOWS CONSUMERS UNAWARE OF BANK PRIVACY AND SECURITY POLICIES
With the final date for Gramm-Leach-Bliley compliance just a few months away, many people still know little about their bank's privacy and security policies. Despite this lack of information, the phone and Internet survey of over 5,000 bank customers found that banks still ranked high in terms or trustworthiness.
NEW REPORT OUTLINES CONSUMER EXPECTATIONS FROM WIRELESS BANKING SERVICES
If bank patrons get their way, wireless technology will soon help them to manage credit card accounts, transfer money between financial institutions, pay bills and track payments, according to a recently published report that examines customer satisfaction with mobile banking services.
EXECUTIVE CHANGES
Carl-L. von Boehm-Bezing resigns from the board of managing directors at Deutsche Bank AG; JPMorgan Investor Services appoints Ramy Bourgi business executive for Europe, Middle East and Africa; Bank of America Corp. names Alan Rappaport president of its private bank.
INTERNATIONAL BYTES
CLS Bank signs four major European Banks; RHB Bank Berhad uses Corillian's e-finance software to boost its online banking services; Dresdner bank AG agrees to pilot Document Clearance Center technology from CCEWeb Corp.; AEGON unveils a virtual banking package from Financial Objectives.
NORTH AMERICA BYTES
Visa USA selects Securify, Inc. to manage its Access provider Qualification Program; e-ClassicSystems Inc., an ATM software company, announces 10 new bank customers; Royal Bank Financial Group extends INEA enterprise analytics software to 1,200 retail branches; Citigroup installs BancTec image-based software at its credit card service centers; Prologic changes name to Fincentric.
Trade Show/Association Update
AIIM 2001 offer a broad mix of imaging vendors and programs; Capital One joins NACHA.
Wells Fargo Kicks Off Online B2B Service
Wells Fargo has rolled out WellsXchange, a suite of online services designed to help e-marketplace buyers and sellers.
Bank of Montreal White-Labels Its Services
Bank of Montreal, the first to bank roll out wireless banking
services in both Canada and the United States, is offering white-label wireless services to North
American financial institutions.
Regionals Better Than Top Banks At Handling E-Mail Communications, Survey Finds
Many of the top 100 banks are at best
mediocre and at worst totally unresponsive in communicating via the Internet, a survey has found.
IT Spurring Consolidation: G-10 Report
Technological advances have changed the competitive functioning of the financial sector at both the production and distribution levels, says the rport by the G-10 central banks.
Star and Concord Catch EFT Merger Wave
The merger of Star Systems and Concord EFS, completed last month, creates an electronic payments superstore combining payment and network services
under one roof.
Bank of Montreal White-Labels Its Services
Bank of Montreal is offering white-label wireless services to North American financial organizations.
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