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eGain Donates E-Mail Management Services
Offers complimentary email management services for public and
non-profit agencies engaged in disaster relief.
KeyCorp Unlocks Opportunities With IBM Server
Cleveland-based KeyCorp finds itself caught between rock and hard place.
Customized Technology Helps Calnet Woo Business Clients
River City Bank and Calnet Business intend to service a market of approximately 40,000 area businesses.
Juggling Act
Lloyd DeVaux oversees technology spending during a period of rollercoaster expansion: need to plan far ahead.
N.C. Bank Serves Up Online Factoring
Crescent State Bank is turning to eRev.
SW Tool Lets Bank Test What-If Scenarios Wit
Eastern Bank begins Virtual Strategy Version 2.0 software enterprise-wide in early September, making it the first U.S. bank to commit to the product.
New Portal Helps Frost Bank Enhance Online Services
Frost Bank is deploying e-commerce software from C-bridge, to deliver enhanced online banking offerings to its personal and business banking customers.
Rawlins National (Wyo.) Gets MORE Benefits From New Teller System
Rawlins National Bank has experienced a dramatic turnabout since new teller system.
Colorado Credit Union Rolls Out Mobile Service
CSECU extends its two-year-old online banking services to members with wireless Web access.
Ready To Comply
Two California banks implement software that automates the compliance process
Smart Connections
Card issuers adopt strategies to speed chip card infrastructure development.
Market Transformation
New partnerships and better technology will lead to half of all FX trades being done online by 2004
Key Buys Document Software
KeyCorp licenses Mobius ViewDirect from Mobius Management Systems.
Washington Mutual Rolls Out Profitability System
Washington Mutual acquires Dime Bancorp, Bank United and the mortgage businesses of Fleet and PNC.
World Briefs
Citibank launches My Accounts.
Japan's Number Two Card Issuer Speeds Decisions
SMCC turns to Fair, Isaac to help automate account origination.
Bank-Led Venture Is Ready for Debut
Banks worry about spiraling costs of supporting trade finance products.
BANK BYTES
ABN AMRO North America builds Web banking sites at three of its affiliates from Financial Fusion, Boston.
Electronic Disclosure Rule Is Scored
E-SIGN ensures contracts entered electronically are equivalent to those entered in writing.
Is Time Running Out For Internet-Only Banks?
CIBC's acquires Juniper Bank, evidence of popular brick-and-click combination.
BANK IT SYSTEMS WEATHER THE CRISIS
Despite the devastating loss of life in the September 11th attacks on America, technology helped the financial services industry to survive the storm intact.
BANKS NEED TO UPGRADE OFAC PROCEDURES IN WAKE OF ATTACKS
The U.S. Treasury's Office of Foreign Assets Control, or OFAC, list of individuals and companies with terrorist ties grows in size every day, and is now too long for banks to notice suspect names with only cursory inspections.
DESPITE HEAVY LOSSES, INSURERS’ DISASTER RECOVERY BEGINS IMMEDIATELY
After the World Trade Center attack insurers deal with shock and grief, while emergency disaster plans kick in and IT operations are restored.
WORLD TRADE CENTER ROUNDUP
SunGard reports three employees visiting the World Trade Center at the time of the attack remain missing; Bank of New York reports its systems were up and running days after the attack; The Risk Management Association will donate $100,000 to a charity established for the victims of the September 11 attacks; AXA Group and AXA Financial to raise $15 million for September 11 relief effort.
INTERNATIONAL BYTES
Overseas Union Bank goes live with ActiveBank.net to support loan business; Baring Asset Management selects CODA-Financials to manage its worldwide finance operations; Visa International announces plans to globally implement Visa 3-D Secure.
NORTH AMERICA BYTES
Comerica Bank Launches Comerica GlobalTRADE WebK, an Internet offering that simplifies international trade; AmSouth Bank selects a data feed and search engine from Hot Neuron LLC; National City Corporation uses products from three different vendors to create an integrated remittance processing and image archive solution.
TesCom Offers Services in Wake of Tragedy
QA and testing services company offers services at reduced rates to companies affected.
ELECTRONIC INK MAKES OFFICE SPACE AVAILABLE
Downtown Philadelphia technology firm offers space, equipment, high-speed connectivity to companies displaced in wake of destruction.
JP Morgan Chase Treasury Services Offers Update
Company says operations are up and running, offers assistance to those in need.
SAP Offers Free Services
SAP to provide free IT consulting services to businesses affected by recent terrorist attacks and commits $3 million (U.S.) for aid for victims' families software group helps customers and other companies restore IT infrastructures free of charge.
CONCORD EFS TO IMPLEMENT UNIFORM PRICING STANDARD
Concord EFS, operators of Star, Cash Station and MAC debit networks, has completed plans for moving the three networks to a uniform pricing schedule.
SOFTWARE & HARDWARE FIRMS GEAR UP FOR IDENTRUS
Major hardware and software vendors are racing to provide Identrus-enabled solutions to member banks and customers alike.
BASEL COMMITTEE RELEASES STANDARDS FOR INTERNAL BANK AUDITS
The Basel Committee on Banking Supervision has issued a formal set of best practices highlighting the work of internal auditors in banking organizations.
KEYCORP EXECUTIVE OUTLINES IT DIVISION GOALS
Robert Dutile, group manger and senior VP of the Enterprise Architecture Group at KeyCorp talks about the activities of the bank's IT organization.
EXECUTIVE CHANGES
Dennis Sheehan promoted to president and chief operating officer at BISYS Group; David MacWhorter named president of U.S. Operations for CEYONIQ; Gary Corr appointed to senior vice president and head of corporate development for ORIX USA; Bob Johnson becomes chief operating officer of SecureWare; Danen T. Butler named CEO of Promicro Systems.
INTERNATIONAL BYTES
The China Financial Certification Authority chooses Internet security solution from Entrust Incorporated; HypoVereinsbank installs voice trading technology from Syntegra; Banco del Bajio offers online foreign exchange trading from Cognotec; Zurich Financial Services Group standardized customer service operations using Siebel Financial Services.
NORTH AMERICA BYTES
Capital City Bank Group to use outsourced Internet cash management service from Banklink; KeyCorp to provide employees with Web access to enterprise documents using software from Mobius Management Systems; Bradford National Bank installs new online teller system from National Source One; West Coast Bank deploys rear-projection displays from Clarity Visual Systems.
TRADE SHOW / ASSOCIATION UPDATE
National Commerce Financial Corporation conference focuses on how to better sell investment and insurance products at bank branches; Financial Fusion and IBM launch roundtable series on Internet delivery channels; NACHA electronic check conference takes place in Miami next week.
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