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Kathy Burger
Kathy Burger
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2014: The Year of the Digital Banking Tipping Point

Digital banking went from buzzword to standard in 2014. Bank Systems & Technology's top 7 articles about digital illustrate the concept's momentum.



The Need for Customer-Centric Digital Innovation

Emerging technologies and trends like geo-location and the Internet of Things are creating new opportunities for banks to satisfy customers’ needs.

 

Banks Are Not the Yardstick for Digital Customer Experience

If Google were a bank, what would its experience be like?

 

Four Core Must-Haves To Enable Digital Banking

What does it take to become an "Everyday Bank" that is a customer’s trusted partner before, during and after a transaction?

 

The Business Case for Digital Signage at Bank Branches

Digital signage can enhance the branch experience for customers and improve product awareness and sales.

 

Digital Failure? Try This Diagnostic Checklist

A checklist to help you understand -- and fix -- the causes of failure in digital projects.

 

The Emerging Role of the Chief Digital Officer

The CDO should be a champions for growth and innovation.

 

BBVA Compass Taps Dennes to Head Digital Banking

The bank also announced the hiring of Mark Jamison as the Director of Customer Experience and Business Intelligence.

 

Katherine Burger is Editorial Director of Bank Systems & Technology and Insurance & Technology, members of UBM TechWeb's InformationWeek Financial Services. She assumed leadership of Bank Systems & Technology in 2003 and of Insurance & Technology in 1991. In addition to ... View Full Bio

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