Rochester-based Xerox Corp. will scan and image millions of documents for IBM (Armonk, N.Y.) and its customers under a worldwide agreement. Xerox will serve as the preferred global imaging partner for IBM Managed Business Process Services (MBPS), a unit of IBM Global Technology Services.
IBM MBPS automates and standardizes back-office functions in areas such as finance and accounting, human resources, customer relationship management, payroll and expense reporting. IBM will leverage Xerox's global document management services to give clients digital access to information currently stored in paper-based documents.
Efficiency gains include faster document search and access, improved quality control, and lower storage, overhead and inventory-related costs.