Jim Cook Senior Vice President, Production Services Group Comerica Bank Jim Cook is a Senior Vice President leading the Production Services Group at Comerica Bank. He has been delivering results in the banking & technology industry for over 26 years as both an internal and external consultant while creating a deep expertise in Process Improvement & Systems Integration. At Comerica, he has built a Production Management Engineering department that leverages Industrial Engineering and Lean / Six Sigma practices to develop a suite of Enterprise Labor Optimization solutions that have transformed labor management in both the front and back-office environments. During his nine years at Comerica, Jim and his team have successfully integrated and deployed a "single source of truth" for optimizing employee performance and bank operations through Activity Based Time Tracking, Proficiency Measurement, Skills Assessments, Simulation Modeling, Automated Scheduling, Capacity Modeling, Enterprise Workshare, Workload Balancing and Executive Dashboard functionality.
Jim is also responsible for several teams of business analysts that develop requirements, perform User Acceptance Testing and provide Knowledge Worker support for core banking applications in the Commercial Lending, Credit and International Trades Services operations. Each of these teams have also transformed their respective business units by translating technology into value through the successful development, integration and deployment of next generation technologies into the banks operations.
Mr. Cook has experience in several aspects of bank operations including Commercial Lending, International Trade Services, Mortgage & Consumer Lending, Payment Operations and Retail Credit Cards. Former employers include Citicorp, Independence One Mortgage (now Bank One), and Unisys. Consulting engagements spanned several fortune 500 companies across the US including American Express, First Chicago/ NBD (now Bank One) and Comerica Bank.
Jim has a degree from Rutgers University in Economics with minors in Computer Science and Italian. Over the course of his career, he has attained certifications in Project Management, Six Sigma, Document Imaging, Risk Management and Commercial Lending. He has lived in Italy and traveled to London, Venezuela, Germany, Paris and Ireland for both work and personal opportunities.
Hope Hughes Director Deloitte Consulting, LLP Hope is the U.S. banking leader for Deloitte Consulting LLP's human capital practice. She is also the leader of National Women's Initiative for the financial services practice.
She assists financial services and banking clients in matters regarding the "people dimension" of organizational transformation, mergers & acquisitions and cost reduction initiatives. Hope's diverse background includes extensive experience with large scale strategic change, communications, executive leadership alignment, organization design, talent management and workforce transition.
Prior to joining Deloitte, Hope was a Managing Partner at a change leadership consulting firm and focused on financial services and consumer products clients. She also held leadership positions at Xerox Corporation in finance, major account sales and customer service.
Hope has served on several Boards of Directors for not-for-profit organizations that are focused on protecting human rights and fighting discrimination.
J. Mark Poerio Partner PaulHastings Mark Poerio is a partner in the Employment department in the Washington D.C. office of Paul Hastings. For nearly 25 years, Mr. Poerio has been in private practice with a focus on executive compensation and employee benefit matters, especially from a business and corporate governance and securities perspective. He works regularly with every Paul Hastings office, on a national and international level, and has significant pro bono representations relating to not-for-profit business, executive compensation, and tax matters. Mr. Poerio is also an adjunct professor with the Georgetown Law School, where he designed and teaches both "Executive Pay and Loyalty" and "The Business and Securities Aspects of Executive Compensation".
Mr. Poerio regularly assists the global client base of Paul Hastings with the corporate, tax, financial accounting, securities, labor, and litigation issues that relate to executive compensation, especially as it relates to stock plans and awards, performance-based incentive compensation, and the design and structure of clawback and forfeiture provisions relating to loyalty covenants (such as non-competition and confidentiality agreements). Mr. Poerio's practice also includes the fiduciary and compliance issues relating to retirement and health plans, and the design of executive employment agreements. Nearly half of Mr. Poerio's practice has generally involved the employment and benefit issues relating to corporate mergers and acquisitions, where he and his team handle ERISA due diligence, golden parachute issues and calculations, transitional issues, and strategies for minimizing financial expense and taxation.
Mr. Poerio has served as Vice-Chair and counsel to the Maryland Association of Social Service Boards since 2004, and as a director and Board Chair of the Anne Arundel County Department of Social Services since 1998.
Mr. Poerio is admitted to practice in the District of Columbia. He graduated with honors from both the University of Virginia in 1980 and the Cornell Law School in 1984.
Jeff Schwartz Principal Deloitte Consulting LLP Jeff Schwartz is a principal with Deloitte Consulting LLP's Human Capital practice. Jeff is the co-leader of Human Capital's global talent initiative and the U.S. leader for all client talent services and solutions. Jeff also is the Global leader for Deloitte Consulting's Organization and Change service line, which includes more than 1,000 consultants around the world and focuses on organization, talent, change and learning services.
Jeff has led a broad range of projects with senior executives at global companies and organizations on work force and talent strategies, strategic change, organization strategies, technology and regulatory adoption, and learning and development. Jeff has worked in and traveled to more than 70 countries around the world and has lived in Belgium, Kenya, Nepal, Russia and Sri Lanka.
Jeff began his career as an investment banker in New York. He was a United States Peace Corps volunteer in Nepal and one of the first associate directors of the Peace Corps in Russia. Jeff has an undergraduate degree from Cornell University, a master in business administration degree from Yale University and a master of public affairs degree from the Woodrow Wilson School at Princeton University. He is a frequent speaker and writer on people issues, talent, human resources and business challenges.
Neil Solomon Vice President of Financial Services Kronos Mr. Solomon is the Kronos Incorporated Vice President of Financial Services, Logistics and Retail Industries in the United States. Mr. Solomon has also managed the subsidiaries in Canada, Australia, New Zealand, and Mexico.
Mr. Solomon remains a Silicon Valley-based senior level Sales Vice President with significant experience over the past 25 years in the enterprise software space, specifically, CRM, and most recently ERM. His background with Kronos (10 years), Aspect (4+years) & Siemens (11 years) includes leading Global & North American organizations.
Here at Kronos, Mr. Solomon developed, executed and lead both US and International Organizations as a key vehicle for driving growth in the company, most recently with a focus on Financial Services.
Mr. Solomon is a graduate of Farleigh Dickinson University, Madison, New Jersey, where he received a BS in Business Administration. His business experience includes employment and residence in New York City and Silicon Valley.