What Every Banker Needs to Know About Dodd-Frank (in Less Than 40 Pages)
This Dodd-Frank Cheat Sheet is a synthesis of the legislation's most important provisions, highlighting the Act's key requirements, deliverables and IT implications. While the Cheat Sheet isn't a substitute for reading the entire legislation, the interactive tool will help you make sense of this historic piece of regulation -- in less than 40 pages.
February 2014- This research paper looks at why banks need to adopt a commercial credit analytics capability so they can effectively analyze the enormous volumes of their underwriting and commercial loan data, and evaluate risk and prevent losses.
February 2014- Exploring the dynamics of trading OTC derivatives, and their connections to counterparty credit risk, funding requirements, and regulatory capital.
February 2014- A Nucleus Research study on the ROI of IBM OpenPages GRC software, based on customer interviews and external research.
February 2014- Read this independent research report to learn how business managers around the world are using Cloud applications. Discover the top motivations for adopting the Cloud, the most common problems and recurring pitfalls; common barriers to Cloud application integration and the consequences of security breaches and compliance issues.
February 2014- Learn how you can harness the power of the cloud to run your business more effectively and lower upfront costs. Oracle ERP Cloud Service offers a comprehensive, enterprise-grade cloud that can transform back office operations and allow you to focus on running your business.
February 2014- The CFO as Technology Evangelist is a research report commissioned by Oracle and Accenture, in collaboration with Longitude Research, that explores how modern CFOs and finance executives are adopting emerging technologies within their finance functions to enable the development of new capabilities and to transform the role of finance.
February 2014- Today's retail banks are run for bankers, with a focus on processing transactions and containing risk. Of course, that means that banks have reaped what they've sown. To consumers, a bank is little more than a place for storing and transferring money. That perception mattered little until recently, when Internet-only banks, mobile payment services, and nonbank transaction providers like Google Wallet and PayPal began eating into banks' core transaction business.
February 2014- According to a summer 2013 survey by Bloomberg Businessweek Research Services (BBRS) of banking executives around the world, more than 70 percent say customer centricity is very important to them. Among other attributes, they cite customer centricity as key to helping staff better understand customer profitability. Bankers also see it as the doorway to providing customers with a consistent and personalized experience.
February 2014- The banking industry is witnessing a permanent shift in consumer expectations around their banking relationships. Mobility and social media are creating a new marketplace where consumers expect anytime, anywhere access, with a high level of service and a strong interaction experience. However, most banks are ill-prepared to cope with these growing demands. The move towards customer-centricity has for the most part been a half-hearted one, and banks struggle to provide true multi-channel interaction at the ...
February 2014- As retail banks look for ways to improve earnings, customers have become an ever greater part of their business strategies. Changes in distribution channels, technology and customer demands thus require customer-centric business solutions. With pricing differentiation key to profitability, dynamic relationship pricing offers an important path to customer centricity.
Banks can significantly reduce their levels of bad debt and collections expenses by specifically targeting first-party fraud. Advanced network analytics with real-time screening is the key to early detection and prevention of risk threats before they result in large losses.
Download the whitepaper to learn more.
•Challenges involved in combating first-party fraud and emerging best practice
•A comprehensive approach, including application screening, periodic reviews and real-time controls
November 2013- Scotiabank sought to help its corporate customers manage the complexity of their payment processes. To enhance its business banking solutions, Scotiabank implemented an integrated payments service using the IBM Financial Transaction Manager platform as the foundation. Scotiabank has expedited the delivery of products and services, scaling operations to meet transaction volume growth while also reducing IT infrastructure administration and maintenance costs.
October 2013- Buoyed by strong and accelerating demand, the market for data quality tools grew substantially in 2012, and many of its smaller vendors capitalized on customers' desire for faster implementations, lower total cost of ownership and more flexibility. This report will help you find a suitable vendor.
October 2013- In the rapidly evolving market for financial services and products, addressing key business, regulatory and technological challenges requires a robust IT infrastructure and an effective transformation of your core systems and applications. IBM Rational provides a solution to accelerate your transformation effort through four entry points within your core systems, which can help reduce risks and accelerate time to market.
September 2013- Download FICO's white paper that demonstrates how insurers can uncover more fraud with insight on individuals and criminal rings.
September 2013- Customer onboarding is one of the most important events in the life cycle of a banking customer, setting the stage for the entire relationship going forward. When an account opening experience is slow or painful, it can leave your customer with a negative impression that may linger for months, eating into future sales and even leading to defections. This is hardly conducive to success in an industry where institutions are working overtime to sign up ...
September 2013- The premise of Consumer Directed Healthcare is: if consumers are made more accountable for the cost of their healthcare, they will become more responsible healthcare consumers - and overall healthcare costs will decrease. The rising cost of healthcare in the US has been well documented - and is growing at unsustainable rates. Health insurance premiums have outpaced wages and inflation every year since 1998. As a result, employers - who continue to bear the majority of ...
Customer Focused Enterprise in Banking
GBS White Paper: Forego creating products, "Bank on the Customer"
Though the global economy is still shaking off the effects of the past and current financial crises, banks in both the emerging and developed economies have an opportunity to manage enormous capital growth and wealth creation. To regain customer confidence and earn their slice of the increasingly competitive market, banks must transform themselves by jettisoning old, ...
July 2013- Read this white paper to find out how to respond to the multi-channel challenge in the accelerating mobile revolution. As the number and use of digital devices grows tremendously, your customers, partners, and employees expect total connectivity and information access - anywhere, anytime. You must develop the multi-channel apps that deliver integrated, contextual capabilities for multiple devices, while simultaneously connecting to a diverse array of enterprise systems. By investing now, you can deploy, scale, and ...
July 2013- Forrester Research reports on optimizing your mobile banking strategy while facing an array of distractions. Many eBusiness teams are optimizing mobile banking to align with newly assigned mobile KPIs. However, savvy eBusiness teams are hedging their bets by optimizing their existing sites and apps while simultaneously pushing the envelope of how mobile banking might redefine the fundamentals of their business models. Successful mobile optimization requires an agile approach. eBusiness professionals must establish a culture of ...
July 2013- In the financial industry, an organization's reputation and its ability to maintain the security of personal or payment information are crucial to customers. Do you continually identify and control risks to customer information and systems using policies and procedures that assess risks, control access, test for failures/breaches, oversee service providers, and periodically review, update, and report to both internal boards and external regulators? Are you aware of the myths that can put your clients ...
June 2013- Customer satisfaction and confidence in financial services institutions has reached an all-time low in light of bank failures, controversial policies and economic uncertainty. Financial institutions must adopt methods for increasing customer satisfaction through swift execution and planning of new products and services, which can best be accomplished with project portfolio management.
This paper explores the challenges that financial services leaders are facing in a heightened regulatory environment in 2013, as well as the project management office's critical role in maintaining agility and strategic project planning.
Financial services companies can remain agile in these times if they have a PMO that can fix disconnections between all entities in a project, create a full portfolio view of all projects, develop what-if scenarios that can be quickly acted ...
Financial services leaders must manage the uncertainty of proposed governmental tax changes and financial regulations by introducing agility and strategic what-if scenarios to their project planning. These uncertain macroeconomic factors require agility - the ability to pick good projects and execute them effectively and efficiently, as well as to develop methods for going beyond the reactionary and toward strategic decision-making.
This whitepaper explores how Project Portfolio Management (PPM) can help financial institutions become ...
May 2013- A global financial services company with 200+ million customer accounts and operations in over 140 countries asked Kony to orchestrate the rollout of a global mobile solution with customization for country-specific rules in over 30 countries throughout Asia, Europe and the U.S. The solution had to provide customers with localized banking functionality on the mobile phone of their choice.
May 2013- With customer expectations rising and substantial business at stake, digital banking strategy teams know they must keep improving their mobile services. This is one of three reports that detail the findings from Forrester's global benchmark of the mobile services of 15 banks across North America, Western Europe, and Australia. This report evaluates the mobile banking services of the four largest UK banks across more than 50 criteria using our Mobile Banking Functionality Benchmark methodology. This research will ...
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What Every Banker Needs to Know About Dodd-Frank (in Less Than 40 Pages)