What Every Banker Needs to Know About Dodd-Frank (in Less Than 40 Pages)
This Dodd-Frank Cheat Sheet is a synthesis of the legislation's most important provisions, highlighting the Act's key requirements, deliverables and IT implications. While the Cheat Sheet isn't a substitute for reading the entire legislation, the interactive tool will help you make sense of this historic piece of regulation -- in less than 40 pages.
November 2013- Scotiabank sought to help its corporate customers manage the complexity of their payment processes. To enhance its business banking solutions, Scotiabank implemented an integrated payments service using the IBM Financial Transaction Manager platform as the foundation. Scotiabank has expedited the delivery of products and services, scaling operations to meet transaction volume growth while also reducing IT infrastructure administration and maintenance costs.
October 2013- Buoyed by strong and accelerating demand, the market for data quality tools grew substantially in 2012, and many of its smaller vendors capitalized on customers' desire for faster implementations, lower total cost of ownership and more flexibility. This report will help you find a suitable vendor.
October 2013- In the rapidly evolving market for financial services and products, addressing key business, regulatory and technological challenges requires a robust IT infrastructure and an effective transformation of your core systems and applications. IBM Rational provides a solution to accelerate your transformation effort through four entry points within your core systems, which can help reduce risks and accelerate time to market.
September 2013- Download FICO's white paper that demonstrates how insurers can uncover more fraud with insight on individuals and criminal rings.
September 2013- Customer onboarding is one of the most important events in the life cycle of a banking customer, setting the stage for the entire relationship going forward. When an account opening experience is slow or painful, it can leave your customer with a negative impression that may linger for months, eating into future sales and even leading to defections. This is hardly conducive to success in an industry where institutions are working overtime to sign up ...
September 2013- The premise of Consumer Directed Healthcare is: if consumers are made more accountable for the cost of their healthcare, they will become more responsible healthcare consumers - and overall healthcare costs will decrease. The rising cost of healthcare in the US has been well documented - and is growing at unsustainable rates. Health insurance premiums have outpaced wages and inflation every year since 1998. As a result, employers - who continue to bear the majority of ...
Customer Focused Enterprise in Banking
GBS White Paper: Forego creating products, "Bank on the Customer"
Though the global economy is still shaking off the effects of the past and current financial crises, banks in both the emerging and developed economies have an opportunity to manage enormous capital growth and wealth creation. To regain customer confidence and earn their slice of the increasingly competitive market, banks must transform themselves by jettisoning old, ...
July 2013- Read this white paper to find out how to respond to the multi-channel challenge in the accelerating mobile revolution. As the number and use of digital devices grows tremendously, your customers, partners, and employees expect total connectivity and information access - anywhere, anytime. You must develop the multi-channel apps that deliver integrated, contextual capabilities for multiple devices, while simultaneously connecting to a diverse array of enterprise systems. By investing now, you can deploy, scale, and ...
July 2013- Forrester Research reports on optimizing your mobile banking strategy while facing an array of distractions. Many eBusiness teams are optimizing mobile banking to align with newly assigned mobile KPIs. However, savvy eBusiness teams are hedging their bets by optimizing their existing sites and apps while simultaneously pushing the envelope of how mobile banking might redefine the fundamentals of their business models. Successful mobile optimization requires an agile approach. eBusiness professionals must establish a culture of ...
July 2013- In the financial industry, an organization's reputation and its ability to maintain the security of personal or payment information are crucial to customers. Do you continually identify and control risks to customer information and systems using policies and procedures that assess risks, control access, test for failures/breaches, oversee service providers, and periodically review, update, and report to both internal boards and external regulators? Are you aware of the myths that can put your clients ...
June 2013- Customer satisfaction and confidence in financial services institutions has reached an all-time low in light of bank failures, controversial policies and economic uncertainty. Financial institutions must adopt methods for increasing customer satisfaction through swift execution and planning of new products and services, which can best be accomplished with project portfolio management.
This paper explores the challenges that financial services leaders are facing in a heightened regulatory environment in 2013, as well as the project management office's critical role in maintaining agility and strategic project planning.
Financial services companies can remain agile in these times if they have a PMO that can fix disconnections between all entities in a project, create a full portfolio view of all projects, develop what-if scenarios that can be quickly acted ...
Financial services leaders must manage the uncertainty of proposed governmental tax changes and financial regulations by introducing agility and strategic what-if scenarios to their project planning. These uncertain macroeconomic factors require agility - the ability to pick good projects and execute them effectively and efficiently, as well as to develop methods for going beyond the reactionary and toward strategic decision-making.
This whitepaper explores how Project Portfolio Management (PPM) can help financial institutions become ...
May 2013- A global financial services company with 200+ million customer accounts and operations in over 140 countries asked Kony to orchestrate the rollout of a global mobile solution with customization for country-specific rules in over 30 countries throughout Asia, Europe and the U.S. The solution had to provide customers with localized banking functionality on the mobile phone of their choice.
May 2013- With customer expectations rising and substantial business at stake, digital banking strategy teams know they must keep improving their mobile services. This is one of three reports that detail the findings from Forrester's global benchmark of the mobile services of 15 banks across North America, Western Europe, and Australia. This report evaluates the mobile banking services of the four largest UK banks across more than 50 criteria using our Mobile Banking Functionality Benchmark methodology. This research will ...
May 2013- With customer expectations rising and substantial business at stake, digital banking strategy teams know they need to keep improving their mobile services. This is one of three reports that detail the findings from Forrester's global ranking of the mobile services of 15 banks across North America, Western Europe, and Australia. This report evaluates and ranks the mobile banking services of the four largest US banks across more than 50 criteria using our Mobile Banking Functionality Benchmark methodology. ...
May 2013- We used our Mobile Banking Functionality Benchmark methodology to evaluate the retail mobile banking offerings of 15 retail banks in in North America, Western Europe, and Australia across more than 50 criteria. This report, which forms part of our mobile banking strategy playbook, is intended to help eBusiness and channel strategy professionals to benchmark their own mobile banking offerings. You can use the data and practices in this report to understand the current state of mobile banking ...
Optimizing customer communications management is essential for banks that are looking to grow. Yet legacy systems at many banks impede effective communications, and some approaches to modernizing them involve so much time, cost and risk that banks are reluctant to invest.
Fortunately, emerging approaches to modernization give banks the flexibility they need to start improving communications without lengthy delays or hefty outlays.
CSI's 2013 Annual Banking Priorities Study surveyed leaders from more than 200 financial institutions to learn their strategies for accomplishing goals this year and beyond. Accompanied by trending data released by the FDIC, this study reveals your peers' plans for expanding loan growth and market share, weathering regulatory changes and compliance concerns, increasing technology spending - where and how much, and handling information security concerns.
The information suggests that 2013 is the year that financial institutions ...
Financial Mobility-Balancing Security and Success
Financial services companies have been leery to embrace the enterprise mobility wave. Rightly so, regulations from Sarbanes-Oxley (SOX) to the Financial Industry Regulatory Authority (FINRA) and the Payment Card Industry Data Security Standard (PCI DSS) have given financial IT professionals extra concern for caution. From BYOD to Corporate-Owned, Every Mobile Device Protected
The good news is that with Mobile Device Management (MDM) iPhones, iPads and the ...
The traditional approach to Application Performance Management (APM) is largely based on siloed tools that manage individual components of an application stack.The challenge is that these tools only give you one perspective of the application. What's been missing is an integrated solution that captures the full, end-to-end application perspective.
Learn how an Analytics-Driven, cloud-based APM solution can significantly improve your APM efforts by simplifying:
•??Problem Detection and Isolation
April 2013- Read the Aite Group paper "Investigation Management for Fraud: Catch More Fraudsters More Efficiently" to learn effective strategies for combating financial fraud. It discusses new, real-world strategies, tactics and technologies that commercial entities and public sector organizations can use against this mounting threat.
April 2013- IBM Content Analytics, an enterprise-scale, open-standards based analytics platform, enables organizations to access, aggregate and analyze unstructured content from internal and external sources to improve customer service, deepen customer relationships and ultimately increase revenue.
March 2013- Capture More Revenue From Healthcare-Only 20% of physician offices and 50% of hospitals use a lockbox service, but more than 30% of healthcare providers express interest in getting help from their bank for payments processing. Are you positioned to capture the revenue? Download Our Free White Paper.
March 2013- In this whitepaper, learn about the benefits and challenges of getting an application rationalization effort started and implementing a strategic plan to quickly demonstrate results.
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What Every Banker Needs to Know About Dodd-Frank (in Less Than 40 Pages)