What Every Banker Needs to Know About Dodd-Frank (in Less Than 40 Pages)
This Dodd-Frank Cheat Sheet is a synthesis of the legislation's most important provisions, highlighting the Act's key requirements, deliverables and IT implications. While the Cheat Sheet isn't a substitute for reading the entire legislation, the interactive tool will help you make sense of this historic piece of regulation -- in less than 40 pages.
February 2014- This research paper looks at why banks need to adopt a commercial credit analytics capability so they can effectively analyze the enormous volumes of their underwriting and commercial loan data, and evaluate risk and prevent losses.
February 2014- Proliferating channels, heated competition and increasingly demanding customers have made it imperative for banks to provide an exemplary customer experience across all touch points. Banks that get customer experience management right can reap myriad benefits, including increased cross-sell and up-sell success, decreased contact center traffic, and ultimately more satisfied customers.
September 2013- Customer onboarding is one of the most important events in the life cycle of a banking customer, setting the stage for the entire relationship going forward. When an account opening experience is slow or painful, it can leave your customer with a negative impression that may linger for months, eating into future sales and even leading to defections. This is hardly conducive to success in an industry where institutions are working overtime to sign up ...
September 2013- The premise of Consumer Directed Healthcare is: if consumers are made more accountable for the cost of their healthcare, they will become more responsible healthcare consumers - and overall healthcare costs will decrease. The rising cost of healthcare in the US has been well documented - and is growing at unsustainable rates. Health insurance premiums have outpaced wages and inflation every year since 1998. As a result, employers - who continue to bear the majority of ...
Customer Focused Enterprise in Banking
GBS White Paper: Forego creating products, "Bank on the Customer"
Though the global economy is still shaking off the effects of the past and current financial crises, banks in both the emerging and developed economies have an opportunity to manage enormous capital growth and wealth creation. To regain customer confidence and earn their slice of the increasingly competitive market, banks must transform themselves by jettisoning old, ...
April 2013- IBM Content Analytics, an enterprise-scale, open-standards based analytics platform, enables organizations to access, aggregate and analyze unstructured content from internal and external sources to improve customer service, deepen customer relationships and ultimately increase revenue.
February 2013- White paper that was authored by IDC. Content analytics provides organizations with a net new opportunity to address a wide range of critical business problems that feature large amounts of unstructured data or feature a combination of unstructured and structured data. Coming to a more complete understanding of these critical problems more quickly is currently a best practice that allows enterprises to outperform their peers in avoiding significant cost outflows or in gaining the perspective ...
January 2013- The banking industry is challenged by increasingly empowered customers, stringent government regulations, fragmentation and disintermediation. Smarter Commerce from IBM helps banks put the customer at the center of decisions and actions, increasing loyalty and revenue while enabling growth.
The selection and implementation of an imaging and document management solution can seem overwhelming. Your institution will have many concerns and questions as you work through the selection process, but ultimately must ensure that the needs and requirements of your institution will be met in the product selected.
A successful implementation starts with the right foundation. This document is meant to help you build that foundation by understanding and working through critical steps ...
As a claims management professional, you have to deal daily with formidable - and sometimes competing - challenges: provide superior customer experience; achieve operational excellence and cost containment; and effectively manage risk. Predictive analytics can help you improve each of these three outcomes, but more importantly, it helps strike the right balance among these three objectives for each new claim received.
Read this white paper from IBM to learn about applying predictive analytics ...
November 2012- Read this whitepaper and learn about leading companies applying predictive intelligence to proactively mitigate and manage complexity-fraught risks, while bringing value to their bottom line and their brand.
Cloud computing has emerged as a technology almost every industry that provides or consumes software, hardware, and infrastructure can leverage. The technology and architecture that cloud service and deployment models offer are a key area of research and development for geographic information system (GIS) technology.
GIS in the Cloud provides an overview that includes a definition of cloud computing and discusses the differences between the three core cloud service models - Software as ...
This white paper explores the fast-changing customer relationship landscape in financial services. It outlines strategies and technologies that financial services marketers can use to better understand customers and market effectively across traditional and digital channels, with sections on:
• Inbound marketing
• Event-based marketing
• Digital marketing and personalized retargeting
• Web analytics
• Mobile and social channels
• Customer lifecycle management
By combining analytics and cross-channel marketing automation, financial services providers can increase ...
With a staff of more than 60,000 people dispersed across the United States, U.S. Bank needed a robust and intuitive program that would allow it to send crucial information in the event of an emergency.
The bank turned to BlackBerry? Alliance member Tenet Computer Group Inc. (Tenet) to roll out a customized version of its PINpoint application.
The app automatically collects up-to-date information from authoritative sources, pulls contact information and documents ...
Despite uncertainty over the ultimate form and scope of the rules, smart financial services companies are moving ahead to prepare. Dodd-Frank is law, and many key provisions will be implemented regardless of how the next months' proceedings play out and political winds blow. The Volcker Rule will alter how banks trade and invest. The Collins Amendment will intensify capital requirements. The Lincoln Amendment will require some banks to spin off their swap desks.
February 2012- With capital expenditure requests getting more and more scrutiny and even downright declined out of hand, it is more important than ever to correctly and completely state the entire return on investment on any process improvement or automation project. This white paper will help lines of business owners, business transformation directors, and project managers capture not only the most obvious areas for savings but more importantly, those often overlooked areas for hard and soft dollar ...
February 2012- As discussed in this white paper, one of the core ideas behind a financial institution's analytical transformation effort is its ability to understand, analyze, and report on various types of risk in an integrated manner. It is a known fact that business models are beset with risks that include credit risks (the risk of counterparties to make good on contracts resulting from a financial transaction), market risks (the risk posed to the business by the ...
The banking industry is changing rapidly. Banking customers have more product, channel and banking choices than ever - yet banking products are largely undifferentiated. Customer loyalty is diminishing globally as banks struggle to regain trust. As the world's financial institutions seek to rebuild customer trust in their banks and brands, innovation around customer retention and customer engagement are imperative.
This is being made more complex by the increasing range of choices available to ...
January 2012- This study presents current thinking on the challenges insurance executives face in acquiring and reatiner customers. Read it now and understand the impact business analytics are having on today's insurance industry.
January 2012- This whitepaper unveils research that shows how banks are moving beyond organization silos, infrastructure complexities and other constraints -- toward an operation focused on the client.
January 2012- Read this whitepaper and learn how your financial services organization can use analytics to understand customer profitability and lifetime value across all products and business lines.
Financial reform is pervasive and increasingly more demanding. Its core goal is the reduction of systemic risk through greater transparency, with regulators driving fundamental changes in the depth and breadth of data points needing to be collected and managed to meet progressively complex near-time and real-time reporting requirements.
These trends are creating demands on IT that traditional technology solutions cannot meet. The convergence between real-time processing and near/real-time complex analytics places incompatible ...
Here we go again! From the Financial Institutions Reform Recovery and Enforcement Act (FIRREA) of 1989, Gramm-Leach-Bliley Act (GLBA) enacted in 1999, to the Dodd-Frank Wall Street Reform and Consumer Protection Act of 2010, we've seen a trend of regulatory overhaul in each of the last three decades.
Regulatory change is not new to the industry, but the sheer scale and scope of reform today is unprecedented.
Asset Liability Management (ALM) plays a critical role in weaving together the different business lines in a financial institution. Managing liquidity and the balance sheet are crucial to the existence of a financial institution and sustenance of its operations. It is also essential for seamless growth of the balance sheet in a profitable way.
In recent times, even large multinational financial institutions were in a deep liquidity crisis and in dire need of ...
Globally, financial institutions are faced with ever pressing challenges to enhance their business models, while simultaneously having to comply with a plethora of new regulations.
Through these changes they have realized a more integrated - finance and risk - architecture is essential. Historically these different business elements had been addressed using a silo based approach and invariably led to a manually driven architecture being embedded within a financial institution.
This is ...
Most financial firms have invested in application and business process management technologies, yet they still have unexpected service degradations or latencies. Read this white paper to understand how one major bank implemented Predictive Analytics software to address these challenges for their Global Payment systems.
Download the paper now and learn:
• What operational risk led the Bank to review its payment systems monitoring architecture and how they greatly reduced that risk.
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INSURANCE: Architecture/Infrastructure, Claims, Customer Insight/Business Intelligence, Distribution, Management Strategies, Policy Administration & Management, Regulation/Financial Systems, Security/Risk Management
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What Every Banker Needs to Know About Dodd-Frank (in Less Than 40 Pages)