Unlocking the Value of Account Opening With Component Business Modeling [ Source: IBM ]

June 2009 - Worldwide, banks are looking for ways to eliminate the inefficiencies that have crept into their business structures, not only to reduce operational costs, but to better attract and keep customers. The new generation of customers, accustomed to increasingly innovative shopping experiences, insists on satisfying and faster interaction with financial institutions. Driven by high customer expectations and competitive pressures from market leaders, banks are being forced to reassess their delivery and customer management strategies. As an ....

Using Content to Improve the Customer Experience: HP Exstream Company Overview Flash [ Source: HP Exstream ]

April 2009 - Your business has made significant investments to manage and govern the vast amounts of content continually flowing in and out of your organization. The extent to which you can absorb, utilize, transform, and create value with that content will differentiate you among your competitors. Key to success is technology that allows you to easily access and use content to create a better experience for your customers, communicating with them more effectively and efficiently across all ....

Renasant Bank Withdraws Password Management Issues from its Organization with Imprivata's OneSign Single Sign-On [ Source: Imprivata ]

October 2007 - Issuing unique passwords for individual lending applications kept systems secure but eventually created inefficiencies at Renasant Bank. The time it took to learn, manage, and reset passwords took time away from lenders' ability to meet customer service goals. Renasant Bank employees needed something to solve their password problems, but that did not take a rocket scientist to configure. They quickly discovered the benefits of Imprivata OneSign Single Sign-On as a solution to their ....

Document Management Strategies Meet Web 2.0 [ Source: Adobe ]

October 2007 - Personalized and engaging communications can help improve your customer experience and lower costs. Learn how financial services firms are changing their document output management strategies to more effectively support the growing and diverse needs of the enterprise and for more effective customer communication.

CashEdge 2007 Consumer Online Banking Study [ Source: CashEdge ]

September 2007 - CashEdge, a provider of innovative online financial applications for banks, credit unions and wealth management firms commissioned its second annual Consumer Online Banking Survey to examine the online banking behavior and preferences of consumers. The survey focuses on: • Consumer interest in online banking services; • Demand for immediate services, e.g. online account opening and funds transfer; • Frequency and preference of online banking usage as compared with branch; and ....