The 2009 SIFMA-IBM Technology Survey Results
Download these survey results and find out what SIFMA members revealed about new technologies and computing models and how they are managing major industry challenges.
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Gap Analysis: How to Avoid the Common Pitfalls Associated with Change
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Overview: Whether you are evaluating processes on a small scale, or trying to facilitate communication and interoperability between systems throughout your enterprise, it is helpful to have procedures in place to ensure that any upgrades that you are considering for your organization will lead to improvements to the system as a whole. Internally, a business may understand the operational lift that it can get by implementing a new technology such as workflow, but it may not have the IT expertise to implement change. After performing an ROI or cost/benefit analysis, a company may choose to do a gap analysis to determine ways in which it can improve upon existing practices. A gap analysis can help to bridge the division between different disciplines within a business, such as customer services and IT; at the same time, it can provide the perspective to advance your business well into the future. This article explains three common pitfalls you should avoid when conducting a gap analysis for IT projects, and how to bridge the gap between what you have now and what you need in order to succeed.
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