Finance Company Cuts Costs, Expands Customer Proposition
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Overview: SEB, one of the leading banks in Sweden and the Nordics, offers financing solutions for companies who want to invest or require operating capital. Producing over one million invoices each year, SEB’s challenges included managing a complicated information flow and shortening the time until payment. This case study shows how SEB met these objectives by providing highy localized and personal customer experiences, leading to increased satisfaction and reduced maintenance costs



