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StreamServe Enables Insurer Agis to Realize Healthy Returns


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Source: StreamServe, Inc.
Date: September 2006
Type: Case Study
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Overview: The merging of three dutch insurers created Agis, a local powerhouse with over 1.2 million customers. Bringing these systems together presented big challenges, but also the opportunity to deliver unique differentiation through highly personalized customer correspondence and call center capabilities. This has led to strong increases in customer satisfaction, while reducing print costs by over 200,000 euros the first year alone.

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