What Every Banker Needs to Know About Dodd-Frank (in Less Than 40 Pages)
This Dodd-Frank Cheat Sheet is a synthesis of the legislation's most important provisions, highlighting the Act's key requirements, deliverables and IT implications. While the Cheat Sheet isn't a substitute for reading the entire legislation, the interactive tool will help you make sense of this historic piece of regulation -- in less than 40 pages.
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BPM for Dummies
[ Source: IBM ]
August 2012-
Unleash the power of technology as a competitive advantage! Learn how your entire enterprise can become far more agile, helping you meet your goals with Business Process Management (BPM).
Download Business Process Management For Dummies, IBM Limited Edition, now and learn how BPM creates value through growth, improved performance, better productivity, higher staff effectiveness, and better customer service.
You discover why changing to BPM now makes sense for your organization, how ...
[WHITE PAPER]
How To Build a Mission-Critical Data Center
[ Source: HP ]
May 2012-
Infrastructures must be able to quickly and cost-effectively adapt to evolving needs. Unfortunately, many companies cannot achieve this response with their current data center network architectures. The traditional three-tier model of access, aggregation, and core switching is an operational nightmare.
This white paper unveils a solution that streamlines the design of next-generation data centers to ensure the superior resiliency, performance, and agility that enterprise networks now require.
Sponsored by:<...
[WHITE PAPER]
Avoiding the 8 Common Mistakes of Windows 7 Migration
[ Source: Dell/Microsoft ]
September 2011-
The recession put important things on hold for many organizations, like upgrading to new client systems. Now organizations such as yours are ready to upgrade and gain from better performance and efficiency by purchasing new laptops and notebooks with Windows 7 factory-installed.
Before you move dozens - or hundreds - of important business applications into a new environment, find out how other organizations tackled this challenge.
Download "Avoiding the 8 common mistakes of ...
[WHITE PAPER]
Accountable Care and the Cloud: The Future of Medical IT
[ Source: Siemens ]
July 2011-
In this podcast, Dan Emig and David M. Hamilton of Siemens Medical explain how the cloud can help healthcare providers significantly improve business performance by shifting allocation of their limited budget and human resources away from lower-value back-office operations in favor of higher-value clinical and patient-facing services.
The cloud does this by 1) allowing healthcare IT organizations to leverage the economies of scale offered by shared, on-demand infrastructure and 2) providing turnkey access to state-of-the-art ...
[WEBCAST]
Advanced Malware Exposed
[ Source: FireEye ]
May 2011-
This handbook shines a light on the dark corners of advanced malware, both to educate as well as to spark renewed efforts against these stealthy and persistent threats. By understanding the tools being used by criminals, we can better defend our nations, our critical infrastructures and our citizens. The "Operation Aurora" incident represents an example of how the threats have escalated, revealing how advanced malware is being used in a systematic, coordinated fashion to achieve ...
[WHITE PAPER]
Creating a Timeline for Deploying Windows 7 and Eliminating Windows XP
[ Source: Dell/Microsoft ]
February 2012-
Windows XP support ends April 8, 2014. Therefore, organizations must decide when to begin their migration to Windows 7, set a target date to have Windows XP out and define the scope of the project.
This research paper reviews Gartner's key findings and recommendations for deploying Windows 7.
[WHITE PAPER]
CISO Guide to Next Generation Threats
[ Source: FireEye ]
May 2011-
Over 95% of businesses unknowingly host compromised endpoints, despite their use of firewalls, intrusion prevention systems (IPS), antivirus and web gateways. This situation-the new status quo-results from criminals leveraging multiple zero-day vulnerabilities, commercial-quality toolkits and social media to perpetrate next-generation threats. These threats move "low and slow" and use several stages and channels to duck traditional defenses and find vulnerable systems and sensitive data.
Read this paper and learn how to regain the upper ...
[WHITE PAPER]
8 Things That Could Affect Your Business IT Security In The Next Two Hours
[ Source: NETGEAR ]
August 2011-
Discover the secrets over-priced security consultants don't want you to know. Network security is not just about preventing a breach, it's about making every working day as productive as possible by preventing external threats.
Where should you start? Download this security brief and NETGEAR will show you the 8 things to do to improve your security posture right now.
[WHITE PAPER]
Gartner Magic Quadrant for Enterprise LAN
[ Source: HP ]
May 2011-
Major LAN purchases and upgrades should not take place without a full competitive review. This Gartner Magic Quadrant reviews the strengths and weaknesses of the major players; including, Alcatel-Lucent, Avaya, Cisco, Extreme Networks, HP and Juniper Networks.
[WHITE PAPER]
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How Banks are Driving Online Conversions & Building Customer Loyalty with Live Chat
[ Source: Netop ]
February 2012-
Live chat is essential to the success of the online channel for today's banks and credit unions. Its importance simply cannot be overstated.
At a time when customer retention is more important than ever, the value of
quick answers and personal, human interaction is crucial, not only to achieve customer satisfaction, but to bolster the banking relationships upon which financial institutions are built. Live chat does that?while also driving conversions, lowering operating ...
[WHITE PAPER]
Spurring Innovation and Increasing Customer Satisfaction in the Finance Industry
[ Source: Magnolia Americas, Inc. ]
July 2010-
Internet banking continues to grow, spurred by competitive pressures and rising customer expectations. In support of their online banking businesses, financial institutions must build and manage rich consumer and business Web sites. Further, industry deregulation and the financial meltdown of 2008 have led to a complex and somewhat unique set of challenges at financial institutions. In essence, it is especially critical to have the right CMS tools for the job that comply with industry standards.
Magnolia's ...
[WHITE PAPER]
New Research Reveals Untapped Market for Mobile Banking Among Offline Consumers
[ Source: Syniverse ]
November 2009-
U.S. financial institutions face ongoing pressure to boost profitability, lower channel costs and enable more self-service banking. Many institutions have chosen to focus most of their mobile banking marketing efforts on those who are already using online banking. However, in doing so, they have overlooked a key customer segment: the 55 million American households who do not bank online on a regular basis. Today, financial institutions should consider expanding their approach to mobile banking and ...
[WHITE PAPER]
Knowledge-based Authentication Is Not Enough
[ Source: Global Crypto ]
February 2009-
Everyday millions of consumers login to financial institutions, brokerage accounts, trading platforms and other web sites using Knowledge Based Authentication (KBA) solutions. Typically these solutions ask users to respond to questions selected by the user during the web sites initial enrollment process.
The assumption is only that particular user knows the correct answer to these common questions. But the reality is these solutions tend to create user confusion and do little to ...
[WHITE PAPER]
Paperless Plight: Growing Resistance Outpaces Adoption Among U.S. Bank Account Holders
[ Source: Adobe ]
May 2011-
With more US consumers accessing their bank accounts through multiple channels today, the value of a paper snapshot of their financial activity would seem to have shrunk considerably. And yet the percentage of US bank account holders who have given up paper statements averages just 24%. Worse still, 37% of account holders who receive a paper statement today say they will never abandon paper in favor of online statements.
Soft selling paperless adoption on the ...
[WHITE PAPER]
Enterprise Bank & Trust has Password Security Locked Up with Imprivata OneSign
[ Source: Imprivata ]
January 2006-
As a leading commercial banking and wealth management services provider in St. Louis and Kansas City, Enterprise Bank & Trust is committed to providing its customers with the highest standards of service and security. A few years ago the banks IT team implemented unique and complex passwords that bank staff had to remember to gain access to their many applications. Users struggled to remember many unique and difficult passwords, even resorting to writing passwords down. ...
[CASE STUDY]
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E-Banking Security Guide
[ Source: Gemalto ]
September 2012-
The purpose of this guide is to offer an overview of the process of preparing and implementing an eBanking security solution. At Gemalto, we believe that reliable and flexible eBanking security is not only a requirement for your customers, but a prerequisite for future business opportunities. Through our knowledge and experience, we have identified the key success factors in launching a successful eBank and have created a step-by-step guide toward a more reliable and strategic ...
[WHITE PAPER]
Building Profitable Cross-Channel: Using Analytics and Personalized Marketing to Increase Revenue and Customer Loyalty
[ Source: IBM ]
September 2012-
This white paper explores the fast-changing customer relationship landscape in financial services. It outlines strategies and technologies that financial services marketers can use to better understand customers and market effectively across traditional and digital channels, with sections on:
Inbound marketing
Event-based marketing
Digital marketing and personalized retargeting
Web analytics
Mobile and social channels
Customer lifecycle management
By combining analytics and cross-channel marketing automation, financial services providers can increase ...
[WHITE PAPER]
Connecting the C-Suite
[ Source: IBM ]
July 2012-
Leading Through Connections. Get the 2012 IBM CEO study to discover the issues influencing strategic business decisions today, and find out how the sudden convergence of digital, social and mobile is causing disruptions - and creating innovations - in the ways organizations connect.
[WHITE PAPER]
Always Open: Why the Performance of Online Insurance Matters More Than Ever
[ Source: Akamai ]
June 2012-
Consumers have become more demanding of their online experiences. Performance of insurer websites now has to meet or beat that of industries like online retailers and even banking.
Akamai Technologies commissioned Forrester Consulting to evaluate how online availability and performance of insurance online services would influence customer and agent perceptions and the implications for achieving insurer business goals if an insurer failed to meet these customer expectations. Download this study to learn:
...
[WHITE PAPER]
The Impact Of Poor Web Site Performance In Financial Services
[ Source: Akamai ]
June 2012-
Financial service companies have now been using the Web to service accounts for more than 15 years. Over the years, there have been various reports and studies about the importance and need for an ever-expanding menu of features and functions - an element that has never been given its just due regarding the importance of Web site performance and its effect on the customer experience, actions, and satisfaction of users.
Akamai Technologies commissioned Forrester ...
[WHITE PAPER]
2011 Cloud Networking Report
[ Source: Certeon ]
June 2012-
The 2011 Cloud Networking Report provides an in-depth look into the world of the wide area network (WAN).
Compares and contrasts WAN vs. LAN environments
Identifies key factors IT organizations are using in their decisions about WAN
Describes current and future WAN architecture and technology options
Find out why "The majority of IT organizations believe that factors such as the growth in the number of mobile workers and ...
[WHITE PAPER]
How Banks are Driving Online Conversions & Building Customer Loyalty with Live Chat
[ Source: Netop ]
February 2012-
Live chat is essential to the success of the online channel for today's banks and credit unions. Its importance simply cannot be overstated.
At a time when customer retention is more important than ever, the value of
quick answers and personal, human interaction is crucial, not only to achieve customer satisfaction, but to bolster the banking relationships upon which financial institutions are built. Live chat does that?while also driving conversions, lowering operating ...
[WHITE PAPER]
Empower Customers and iWorkers with On-Demand Customer Communications
[ Source: Adobe ]
May 2011-
Too many enterprises communicate with customers using antiquated approaches. After all, smart devices, pervasive video, and social media have given new power to customers and citizens - allowing them to interact easily with customer service agents, pass information electronically, and complete business transactions on the run. In organizations with archaic approaches, stymied internal staff are not yet equipped or trained to communicate and support customers in these new ways. They wonder why their company is ...
[WHITE PAPER]
Paperless Plight: Growing Resistance Outpaces Adoption Among U.S. Bank Account Holders
[ Source: Adobe ]
May 2011-
With more US consumers accessing their bank accounts through multiple channels today, the value of a paper snapshot of their financial activity would seem to have shrunk considerably. And yet the percentage of US bank account holders who have given up paper statements averages just 24%. Worse still, 37% of account holders who receive a paper statement today say they will never abandon paper in favor of online statements.
Soft selling paperless adoption on the ...
[WHITE PAPER]
Financial Services Case Study: Union Bank
[ Source: Good Technology ]
May 2011-
This hallowed and service-oriented financial institution relies on Good for Enterprise to protect bank data on the mobile devices its employees prefer-while delivering the security and management the company requires.
The Challenge: Union Bank needed to find a secure mobility solution that supports the popular devices employees want to use, such as the iPhone, iPad, and Android-based handhelds.
The Solution: Good for Enterprise is a powerful, easy-to-use enterprise mobility suite that ...
[CASE STUDY]
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