Banking In The Survivors' World
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Overview: The troughs and peaks of a dynamic business environment can shake the foundations of even the most prepared organization. When so many banks have fallen by the wayside, those that remain, in the survivorsí world, have proved their mettle. We believe that only innovation will enable banks to withstand further tremors, counter market forces and create competitive advantage to ensure future sustainability. However, banks must be careful to invest their energies in meaningful innovation, which contributes to agility, efficiency, growth, and value creation for both the organization and its customers. Moreover, they must align their product, service or process innovation initiatives with the new reality defined by higher customer expectations, tighter resources, fiercer competition and stricter regulation.