Spurring Innovation and Increasing Customer Satisfaction in the Finance Industry [ Source: Magnolia Americas, Inc. ]
July 2010- Internet banking continues to grow, spurred by competitive pressures and rising customer expectations. In support of their online banking businesses, financial institutions must build and manage rich consumer and business Web sites. Further, industry deregulation and the financial meltdown of 2008 have led to a complex and somewhat unique set of challenges at financial institutions. In essence, it is especially critical to have the right CMS tools for the job that comply with industry standards. Magnolia's ...

Innovation In Banking: Meeting the Expectations of Survivor's World [ Source: Finacle From Infosys ]
January 2010- Emerging from the worst crisis since the Great Depression, what is this if not the world of survivors? Here, future economic success depends on how well organizations handle its expectations.

Seven Reasons You Need Predictive Analytics [ Source: IBM ]
November 2010- Predictive analytics has come of age as a core enterprise practice necessary to sustain competitive advantage. This technology enacts a wholly new phase of enterprise evolution by applying organizational learning, which empowers the business to grow by deploying a unique form of data-driven risk management across multiple fronts. This white paper reveals seven strategic objectives that can be attained to their full potential only by employing predictive analytics, namely Compete, Grow, Enforce, Improve, Satisfy, Learn, ...

Banks Seeking Customer Insight for Growth and Profitability [ Source: SAS Institute ]
March 2010- An exclusive InformationWeek Financial Services survey of 272 banking industry professionals examined how organizations are meeting the challenges of properly managing customer data, predicting customer behavior, and engaging effectively with customers in order to optimize customer interaction and marketing programs. Key findings indicate that bank executives feel they aren't adequately leveraging customer information due to budgetary restraints and inadequate technology. This report explores how banks are managing and leveraging customer information in support of their marketing ...

Tapping Into Generation Y: Nine Ways Community Financial Institutions Can Use Technology to Capture Young Customers [ Source: First Data ]
April 2010- Accounting for 28 percent of the population and growing up fast, Generation Y is on track for an annual income of $3.4 trillion and to surpass Gen X and Baby Boomers as the top earners by 2018. This is a lucrative group that financial institutions can't afford to ignore. First Data’s new white paper, “Tapping into Generation Y: Nine Ways Community Financial Institutions Can Use Technology to Capture Young Customers,” takes an in-depth look at Generation Y, ...

USBA Replaces Life Insurance System, Launches New Products with CSC [ Source: CSC ]
August 2007- The Uniformed Services Benefit Association (USBA) wanted to outsource management of its extended insurance systems and launch new specialty insurance products. CSC converted USBA’s products to CSC’s system. USBA offers a variety of affordable term and whole life products with single, joint and family coverages that are ideal for highly mobile members of the service, many of whom are starting families. USBA’s Generation 3 plan, for example, blends whole life, decreasing term, and ...