Maximizing Revenue and Retention: Using Customer Insight to Drive Real-Time Execution

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Source: SAP
Date: July 2010
Type: White Paper
Rating: (0)

Overview: Maximize customer revenue and retention and get the tools and techniques to:
Gain insights into hidden customer trends and behaviors
Accurately target offers to the best customers
Empower your agents to make intelligent customer interactions
Increase your retention and conversion rate
Boost the yield rate and ROI of marketing campaigns

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