Customer Centricity: The Key to Success in Retail Banking [ Source: Kofax ]
July 2011- Two years after the financial crisis, economies worldwide have started to recover. Banks and financial institutions, however, have not benefitted as much as they normally would, as GDP growth no longer automatically translates into increased customer confidence, especially in developed markets. Households and business clients have remained tentative about entering long term borrowing contracts and have created a savings surplus instead. The slowdown has forced many banks to redirect their focus to retail banking and ...

Spurring Innovation and Increasing Customer Satisfaction in the Finance Industry [ Source: Magnolia Americas, Inc. ]
July 2010- Internet banking continues to grow, spurred by competitive pressures and rising customer expectations. In support of their online banking businesses, financial institutions must build and manage rich consumer and business Web sites. Further, industry deregulation and the financial meltdown of 2008 have led to a complex and somewhat unique set of challenges at financial institutions. In essence, it is especially critical to have the right CMS tools for the job that comply with industry standards. Magnolia's ...

Enterprise Capture: Enabling Customer Service Improvement, Cost Cutting, And Compliance For Financial Institutions [ Source: Kofax ]
July 2011- Today the financial services market is experiencing unprecedented transformation. Restructuring, consolidation and volatility are driving significant structural changes in the investment and retail banking sectors. Banks are responding by actively looking for ways to improve liquidity, restore investor confidence, increase customer retention and better compete for deposits. They recognize the need to streamline business processes to better support their clients during account opening, loan origination, mortgage processing and portfolio management. <br><br&...

Increasing Bank Profitability and Managing Risk with Business Intelligence [ Source: Onward Systems Inc. ]
March 2009- In the wake of IndyMac and many others, and the failures of both Freddie Mac and Fannie Mae, banks are worrying more and more about tracking their spending and making ends meet, trying to achieve profitable accounts while at the same time turning around riskier customer ventures. The nation’s banks are increasingly facing the credit crunch due to the sub-prime loan debacle. While financial stability and a surplus economy might be a mere vision ...

A White paper on Social Media for Banks and Financial Services Firms [ Source: zensar ]
June 2010- This paper provides bankers with the background needed to understand the world of social media and to determine how to best navigate within this changing online demography. It is intended to provide a blueprint of what social media is today and how it can be harnessed for banks and financial services firms. The paper also discusses a model with recommended practices for the successful implementation of social media planning strategy. The following topics are addressed ...

How to Get Your Capture Driven Project Approved: Get the Most Out Of Your ROI [ Source: Kofax ]
February 2012- With capital expenditure requests getting more and more scrutiny and even downright declined out of hand, it is more important than ever to correctly and completely state the entire return on investment on any process improvement or automation project. This white paper will help lines of business owners, business transformation directors, and project managers capture not only the most obvious areas for savings but more importantly, those often overlooked areas for hard and soft dollar ...

Risk and Finance Architectures: State-of-the-Art Analytical Applications in the Financial Services Industry [ Source: Oracle ]
February 2012- As discussed in this white paper, one of the core ideas behind a financial institution's analytical transformation effort is its ability to understand, analyze, and report on various types of risk in an integrated manner. It is a known fact that business models are beset with risks that include credit risks (the risk of counterparties to make good on contracts resulting from a financial transaction), market risks (the risk posed to the business by the ...

Dodd Frank Stimulates Financial Industry Transformation Again! [ Source: Oracle ]
December 2011- Here we go again! From the Financial Institutions Reform Recovery and Enforcement Act (FIRREA) of 1989, Gramm-Leach-Bliley Act (GLBA) enacted in 1999, to the Dodd-Frank Wall Street Reform and Consumer Protection Act of 2010, we've seen a trend of regulatory overhaul in each of the last three decades. <br><br> Regulatory change is not new to the industry, but the sheer scale and scope of reform today is unprecedented.

Risk and Finance Architectures: State of the Art Analytical Applications in the Financial Services Industry [ Source: Oracle ]
September 2011- As discussed in this white paper, one of the core ideas behind a financial institution's analytical transformation effort is its ability to understand, analyze, and report on various types of risk in an integrated manner. It is a known fact that business models are beset with risks that include credit risks (the risk of counterparties to make good on contracts resulting from a financial transaction), market risks (the risk posed to the business by the ...

Transforming the CFO Role In Financial Institutions [ Source: Oracle ]
September 2011- This study, sponsored by Oracle, draws on a global survey of nearly 200 senior banking executives in finance and risk, as well as in-depth interviews with 16 finance and risk executives, corporate leaders and other experts to examine the current state of finance processes and how these processes could be modified to address the new competitive and regulatory dynamics faced by financial institutions. Read this study to learn the key findings.