The 2009 SIFMA-IBM Technology Survey Results
Download these survey results and find out what SIFMA members revealed about new technologies and computing models and how they are managing major industry challenges.
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Telepresence & High Definition Videoconferencing - Banking solution sheet - Real Time Advisor
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Overview: TANDBERG is a leading global provider of telepresence, high-definition videoconferencing and mobile video products and services. Banking institutions can grow only if they acquire and serve their clients more effectively than their competitors. To do this, Banks are improving profitability and strengthening customer relationships by deploying visual communication strategies — from the local branch to the back office. TANDBERG’s Real-time Advisor™ provides a framework to visually link customers and employees with the right people and the right information on an instantaneous, real-time basis.TANDBERG’s Real-time Advisor provides the framework to instantly connect clients with remote banking personnel and connect branch employees with co-workers in other locations. Face-to-face interaction is still an important part of many of these transactions — and a key element in effective communication — offering high-quality, real-time video communication allows customers to take advantage of services previously unavailable at the branch level. As employees can talk face-to-face with clients and coworkers while accessing account information at the same time, decisions are made more quickly and transactions are more efficient -with fewer mistakes.
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