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Tackling the Legacy Technology Challenge in the U.K. Insurance Market

Date: April 2008
Type: White Paper
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Overview: Market demands are requiring U.K. insurers to change products and pricing with regularity and speed. After improving operational processes and the skills of customer-facing resources, legacy technology remains the key constraint to speed and agility in the marketplace. Aligning executives on how to improve the technical architecture is very difficult for many reasons: technical complexity, limited in-house technical skills, and a lack of clarity of where the problem firmly lies. For these reasons, insurers are challenged to determine if a technology transformation is needed in the first place, the scope that might be appropriate, and the approach to making improvements that may take several years. In this article, we propose an approach to analyse your legacy system challenge and frame potential solutions in such a way that business and technology executives can make difficult technical decisions with confidence and align these decisions as well.


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