More payments cards webcasts


  • Creating Business Agility with Highly Integrated Core Systems

  • Traditional solution suites for the insurance industry have typically been limited to policy administration, billing and claims. However, this model doesn't reflect the industry's efforts to shift from a product-centric or policy-centric view of the business to a more flexible, customer-centric approach – nor does it provide the flexibility insurance organizations must have to quickly respond to changes in the market, comply with regulatory requirements and meet customer expectations. Increasingly, carriers are looking for solutions that not only more effectively integrate the core functions of policy administration, billing and claims, but also offer the flexibility to incorporate additional core modules, as well as the capability to add solutions for enterprise and product lifecycle management. The resulting solution would represent a kind of "super suite," incorporating functionality that includes:

  • The Top 10 Best Practices for Serving Small-Business Customers

  • As financial institutions search for revenue streams to replace fees lost to regulations, they are discovering that SMB customers offer a tantalizing opportunity. But attracting SMB customers remains a challenge for most financial institutions. If your institution is serious about retaining and winning small business customers, join us for this exclusive webinar that reveals the results of Aite Group's most recent survey on Small Business, conducted February - April 2012.

  • Engaging Online Financial Services Customers– Best practices in implementing online chat

  • Streamline and automate your insurance application processes to deliver a customer centric, compliant, and agent friendly system

  • Insurance organizations are more pressed than ever to find ways to streamline and automate their application processes. The need to drive efficiencies, reduce costs, improve customer communications and drive the bottom line are paramount. But working with different systems, and paper based processes often makes this challenge seems largely insurmountable (is this accurate??). Join us for this eseminar (can we call it a webinar?) on May 8th at 2 pm ET and hear directly from industry analyst Novarica, and from a major insurance company on how enterprise content management solutions can provide the tools you need to streamline the application process and help deliver exceptional agent ties.

  • Capacity Management As You Know it is Dead: How Top Financial Services Organizations Are Managing Virtual & Cloud Infrastructure

  • Capacity management may not be quite dead, but the days of making periodic decisions using trending models are. Financial services organizations are radically changing how they plan and manage infrastructure to cope with the complexity of large-scale virtual and cloud environments and prevent the over-provisioning that results from old school planning models. The focus has shifted toward approaches that model demand "pipelines" and forecast based on capacity bookings, which more resembles a hotel reservation system than traditional capacity management. This is creating a whole new operational model that enables infrastructure planners, application owners and capacity teams to measure, control and plan for the constant flow of workloads in and out of an environment (on-boarding and de-commissioning), as well as organic growth (trending), all while optimizing workload placements and resource allocations to ensure optimal use of available capacity.

  • IT Consumerization in SMBs: How to Manage User Demands

  • Smartphones, tablets and other devices are blurring the line between home and work. Many employees prefer to use their own devices over company supplied devices, and they want to use them around the clock. What seems like a boon to productivity can be a bust in terms of security and manageability. But it doesn't have to be.

  • SMB Hardware Refresh Without the Heavy Lifting

  • Many growing businesses are looking to replace aging desktop, laptop and other systems. Yet few have the dedicated IT resources to devote to configuring all the systems; as a result, refresh can drag on and take up an inordinate amount of staff time.

  • Mobile Gaming Gold Rush: The Best Ways to Migrate and Make Money

  • Join us for this webcast in which PlayPhone will focus on the things that are most important to mobile game developers – monetization, player acquisition and distribution, including non-AppStore channels. In this session, which is open to all developers, we’ll tackle the question of what makes a game truly social and how to integrate product features to deliver an actual social game. Our presenter will also provide insight into how to expand the distribution of developers’ product, and give context around the differences between social gaming networks and the benefits that come along with working with a strategic partner.

  • Why Smart Banks Are Shifting from Products to People

  • The Future of the Financial Industry: Banking on Customer Engagement Small corner banks and large multinational institutions alike are facing a rapidly changing environment. Recent regulations are requiring more carefully managed risk, and banks are under increasing pressure to find new sources of revenue. And customers are more empowered—they're demanding a more personalized experience. Watch this webcast with experts from IBM and Frost & Sullivan to find out how banks can put the customer at the center of their business in order to enhance collaboration, improve efficiency, and most importantly, grow the value of each customer relationship.

  • High Impact Investments in Customer Communications Management for Insurance

  • During this free, one-hour webcast, Craig Le Clair of Forrester Research will present his findings from recent research on the challenges, trends, and high-value use cases of customer communications management for insurance companies. Commissioned by FIS™, the research included numerous interviews with insurance executives in property and casualty, life and annuity, and health. The research highlights challenges and opportunities in key business processes such as customer correspondence management and customer acquisition. This presentation provides insight on how insurance executives can successfully navigate a rapidly changing regulatory and technology environment to improve their customer experience, lower costs, and streamline processes with interactive, multi-channel customer communications.

  • Aligning Finance, Risk and Treasury Operations: Is Your Financial Institution Prepared for the Impact of New Regulations?

  • The combination of pending regulations, including Basel III and Dodd-Frank, with an increasingly uncertain business environment has led to the realization within the financial services industry that the disciplines of enterprise risk management, liquidity risk management, performance management and compliance are interrelated business obligations. Despite the market challenges, financial institutions must now devise a sustainable return to growth and at the same time be better protected against new or emerging risks.

  • Creating the Foundation for BI Success

  • Insurers have increasing volumes of data flooding into their organizations, creating data management challenges. However, insurers that can effectively leverage this data with business intelligence (BI) that provides their organizations with actionable insights will be able to optimize their sales, delivery and operational efforts.

  • Risk in High Definition: The Changing Relationship of Risk and Speed

  • Financial institutions need to move beyond their existing enterprise risk management practices in order to remain competitive. Recent technology advances have resulted in a new enterprise risk paradigm that has shifted the relationship between risk's great levelers - speed, time and complexity. These advances have enabled a capability called Risk in HD (High Definition) where enterprise risk can be calculated in near real-time.

  • Protecting Enterprise Data From Endpoint Threats

  • Every day, end users engage in risky Internet behavior that may endanger your enterprise data. Insecure Web surfing, drive-by malware downloads, "watering holes" designed to attract end users and steal their credentials – all of these end-user targeted threats can eventually lead to the infection or theft of your corporate data. What can enterprises do to reduce the risk of endpoint leaks or infection? How can IT organizations prevent compromise through mobile browsers and other mobile Web applications? What’s the best way to set and enforce policies for Web usage in the organization?

  • Mobilizing Advisor Teams and Tools to Increase Client Engagement: Mobile Strategies to Increase Financial Advisor Productivity and Enhance the Customer Experience

  • An effective mobile strategy can improve advisor productivity, enrich the client experience and enhance advisor-client engagement. It is no surprise that advisor mobility has emerged as an important theme for 2013 - wealth management firms have ranked mobile enablement among the top initiatives for the upcoming year.

  • The IBM SmartCloud Virtual Storage Center Solution - Helping You Transition to a Virtualized Storage Environment

  • You may have been hearing a lot of talk recently about the IBM SmartCloud Virtual Storage Center. Join this webcast to learn more about how this solution can help you transition traditional storage into a virtual environment, thus making a real, tangible impact on storage costs, while dramatically improving flexibility. SmartCloud Virtual Storage Center offers not only the virtualization platform but also comprehensive management capabilities for seamless control over storage provisioning and utilization, and application-integrated data protection that provides online, near-instant snapshot backup and restore.

  • Smarter Digital Banking: Leveraging New Capabilities with Big Data

  • Join Marc Andrews, Vice President, Global Big Data Industry Team at IBM, for a discussion of the new capabilities in mobile banking made possible by big data. Hear Marc discuss what banks are doing now and what is the art of the possible in innovative mobile device technology going forward.

  • Increasing Speed and Agility in Testing Complex Financial Services Applications

  • Banking, Insurance and Financial Market applications and processes have increasingly complex testing needs that are hindering time to market and increasing costs. Recent results show that financial institutions around the world are addressing this challenge in order to excel in rapidly changing financial environments. Join this webcast to hear how.

  • Seven Steps to Successful Business Process Automation

  • Poor processes are holding organizations back, according to researchers. Studies show that information workers waste a significant amount of time dealing with document workflow challenges. Lack of automation in paper-based processes especially can really slow a business down. After all, an organization is only as efficient and secure as its weakest workflow.

  • Building Management Under the IT Umbrella: What Works, What Doesn’t

  • Today’s cities are fostering advances in building management solutions. Should your datacenter be the headquarters of your building management systems or campus facilities management solution?

  • Consumerization of IT – Self Service Leads the Way

  • Whether you call it consumerization of IT or the IT-erization of the consumer, the reality is business users want -- and are finding ways -- to be empowered. They are using technology to stay informed and maintain visibility into their business processing with much greater control than they have ever had and are also performing basic tasks that enable on-time and high quality service.

  • Serving Two Masters: The Secret to Successful Identity and Access Management Deployment

  • It's been said that you can't succeed if you serve two masters. In the technology field, Identity and Access Management (IAM) may be the exception. The need for IAM is driven by two equal forces in the enterprise: The requirement for data security to defend against intrusion and theft, and the need for governance and compliance in a regulated or highly structured industry. Both forces involve mitigating against significant risks that can put an enterprise in peril, and potentially devastate the complex ecosystem of employees, partners, investors and customers that every enterprise supports.

  • How business continuity consulting can help you modernize your current DR plan

  • Disaster recovery is one of many facets that should be included in any business continuity plan, and risks have never been more complex or potentially crushing to the bottom line of a company. Now might be the right time to consider business continuity consulting.

  • Next-Gen Firewall Management – Take advantage of advanced threat protection with IPS

  • Next-generation firewalls offer robust protection against complex attacks by integrating firewalls with intrusion-prevention systems (IPS). In a recent survey, nearly 95 percent of respondents said embedded threat-protection was among their top reasons for moving to a next-generaton firewall platform.

  • Data Replication Best Practices in Mission Critical Environments

  • Replication has become an indispensable storage tool with uses from testing and development to operational and disaster recovery. Snaps and clones are commonplace in today’s datacenter, but what about new options like continuous data protection?