More management-strategies webcasts


  • Doculabs presents: Best Practices for Customer Communication Management conversions and migrations

  • Insurance companies—needing to deal with compliance issues, risk management, complexity of product offerings, precise and timely customer communications and complexity of internal systems—are inherently dependent on document-intensive processes. From quotes and policies to billing statements and claims, it is crucial for insurers to have the most reliable and efficient document automation solutions to streamline these processes along with the best technology to deliver communications to customers.

  • The Business Case for Replacing Legacy Accounting Systems

  • 30% of buy-side respondents state it will take days or weeks to generate a report calculating their firm's exposure across all holdings. 56% admit they are not confident in the accuracy of their accounting systems.

  • High-Frequency Trading: The Good, The Bad and The Ugly

  • There is no topic more controversial in today's marketplace than high-frequency trading. Regulators are still wrestling with how to officially define the practice, let alone police it. And in the two years that have elapsed since the flash crash of 2010, market participants of all stripes remain divided on the issue. Firms with longer-term, low-turnover strategies remain suspicious of high-frequency traders, while others hold the view that if it weren't for HFTs, there'd be no liquidity. Join this Advanced Trading Editorial webcast to hear experts from both sides of the issue debate whether HFT is good or bad for the market, and to hear a proposal on how to fix our market's structure for the better.

  • Reliable Information for Actionable Insights

  • Today, tremendous amounts of data flood into financial organizations on a daily basis,so it has become critical that banks and other financial firms have the ability to successfully manage and ensure the quality of all the information they receive so that they can take action through reporting and analytics. But do today's financial institutions have the right tools and data governance processes in place?

  • Creating Business Agility with Highly Integrated Core Systems

  • Traditional solution suites for the insurance industry have typically been limited to policy administration, billing and claims. However, this model doesn't reflect the industry's efforts to shift from a product-centric or policy-centric view of the business to a more flexible, customer-centric approach – nor does it provide the flexibility insurance organizations must have to quickly respond to changes in the market, comply with regulatory requirements and meet customer expectations. Increasingly, carriers are looking for solutions that not only more effectively integrate the core functions of policy administration, billing and claims, but also offer the flexibility to incorporate additional core modules, as well as the capability to add solutions for enterprise and product lifecycle management. The resulting solution would represent a kind of "super suite," incorporating functionality that includes:

  • The Top 10 Best Practices for Serving Small-Business Customers

  • As financial institutions search for revenue streams to replace fees lost to regulations, they are discovering that SMB customers offer a tantalizing opportunity. But attracting SMB customers remains a challenge for most financial institutions. If your institution is serious about retaining and winning small business customers, join us for this exclusive webinar that reveals the results of Aite Group's most recent survey on Small Business, conducted February - April 2012.

  • Engaging Online Financial Services Customers– Best practices in implementing online chat

  • Streamline and automate your insurance application processes to deliver a customer centric, compliant, and agent friendly system

  • Insurance organizations are more pressed than ever to find ways to streamline and automate their application processes. The need to drive efficiencies, reduce costs, improve customer communications and drive the bottom line are paramount. But working with different systems, and paper based processes often makes this challenge seems largely insurmountable (is this accurate??). Join us for this eseminar (can we call it a webinar?) on May 8th at 2 pm ET and hear directly from industry analyst Novarica, and from a major insurance company on how enterprise content management solutions can provide the tools you need to streamline the application process and help deliver exceptional agent ties.

  • Capacity Management As You Know it is Dead: How Top Financial Services Organizations Are Managing Virtual & Cloud Infrastructure

  • Capacity management may not be quite dead, but the days of making periodic decisions using trending models are. Financial services organizations are radically changing how they plan and manage infrastructure to cope with the complexity of large-scale virtual and cloud environments and prevent the over-provisioning that results from old school planning models. The focus has shifted toward approaches that model demand "pipelines" and forecast based on capacity bookings, which more resembles a hotel reservation system than traditional capacity management. This is creating a whole new operational model that enables infrastructure planners, application owners and capacity teams to measure, control and plan for the constant flow of workloads in and out of an environment (on-boarding and de-commissioning), as well as organic growth (trending), all while optimizing workload placements and resource allocations to ensure optimal use of available capacity.

  • IT Consumerization in SMBs: How to Manage User Demands

  • Smartphones, tablets and other devices are blurring the line between home and work. Many employees prefer to use their own devices over company supplied devices, and they want to use them around the clock. What seems like a boon to productivity can be a bust in terms of security and manageability. But it doesn't have to be.

  • SMB Hardware Refresh Without the Heavy Lifting

  • Many growing businesses are looking to replace aging desktop, laptop and other systems. Yet few have the dedicated IT resources to devote to configuring all the systems; as a result, refresh can drag on and take up an inordinate amount of staff time.

  • Mobile Gaming Gold Rush: The Best Ways to Migrate and Make Money

  • Join us for this webcast in which PlayPhone will focus on the things that are most important to mobile game developers – monetization, player acquisition and distribution, including non-AppStore channels. In this session, which is open to all developers, we’ll tackle the question of what makes a game truly social and how to integrate product features to deliver an actual social game. Our presenter will also provide insight into how to expand the distribution of developers’ product, and give context around the differences between social gaming networks and the benefits that come along with working with a strategic partner.

  • Why Smart Banks Are Shifting from Products to People

  • The Future of the Financial Industry: Banking on Customer Engagement Small corner banks and large multinational institutions alike are facing a rapidly changing environment. Recent regulations are requiring more carefully managed risk, and banks are under increasing pressure to find new sources of revenue. And customers are more empowered—they're demanding a more personalized experience. Watch this webcast with experts from IBM and Frost & Sullivan to find out how banks can put the customer at the center of their business in order to enhance collaboration, improve efficiency, and most importantly, grow the value of each customer relationship.

  • High Impact Investments in Customer Communications Management for Insurance

  • During this free, one-hour webcast, Craig Le Clair of Forrester Research will present his findings from recent research on the challenges, trends, and high-value use cases of customer communications management for insurance companies. Commissioned by FIS™, the research included numerous interviews with insurance executives in property and casualty, life and annuity, and health. The research highlights challenges and opportunities in key business processes such as customer correspondence management and customer acquisition. This presentation provides insight on how insurance executives can successfully navigate a rapidly changing regulatory and technology environment to improve their customer experience, lower costs, and streamline processes with interactive, multi-channel customer communications.

  • Aligning Finance, Risk and Treasury Operations: Is Your Financial Institution Prepared for the Impact of New Regulations?

  • The combination of pending regulations, including Basel III and Dodd-Frank, with an increasingly uncertain business environment has led to the realization within the financial services industry that the disciplines of enterprise risk management, liquidity risk management, performance management and compliance are interrelated business obligations. Despite the market challenges, financial institutions must now devise a sustainable return to growth and at the same time be better protected against new or emerging risks.

  • Creating the Foundation for BI Success

  • Insurers have increasing volumes of data flooding into their organizations, creating data management challenges. However, insurers that can effectively leverage this data with business intelligence (BI) that provides their organizations with actionable insights will be able to optimize their sales, delivery and operational efforts.

  • Choosing an Approach to Data Integration and Governance in a Big Data World

  • If you're planning a data integration project, it's important to determine the right data integration style you need to deliver information that is accurate, complete, timely, and in context for your target database or application. It is even more important as data sources continue to increase in number, size, complexity and velocity. Attend this webcast to develop a framework for approaching data integration in the new era of Big Data.

  • Protecting Enterprise Data in the Cloud

  • In this informative webcast, Dark Reading editor Tim Wilson will host the Cloud Security Alliance’s John Howie and Vormetric executive CJ Radford in discussing the threats posed to data in the cloud, the various methods available for securing sensitive data in cloud environments, and key strategies for identifying and securing data in cloud services and environments.

  • Mobility Management Ailments: A Healthcare IT Cure Lessons from HiMSS13

  • Health was a major area of focus at last month's HIMSS13. Healthcare IT professionals are being called upon to help providers unplug, integrate, and find new efficiencies in patient care and management of medical data. While mobile technology improves the quality and cost of patient care, it increases IT workloads and raises the risks for information security and HIPAA compliance. Healthcare IT professionals are expected to manage these risks while improving the productivity of their healthcare colleagues and keeping them happy by allowing them to use their own mobile devices.

  • Build, Run and Manage Cross-Platform Mobile Apps with a Mobile Application Platform

  • This webcast discusses the strategy and implications of connecting and integrating devices, data and systems in a mobile-first environment.

  • Mobile DevOps - Handling Platform Sprawl

  • User expectations are driving businesses away from the safety of mobile web, to hybrid and native applications. Attend this webcast to learn more about the growing platform sprawl. This session will help you see how DevOps practices can be used to help address your mobile lifecycle challenges.

  • IT Service Support Management: The Gartner Perspective

  • If you've implemented IT Service Management or ITSM within your organization, then you already understand the value in a process-based infrastructure that delivers consistent service to employees, customers, and your business.

  • Unifying Your Big Data

  • Most businesses already have access to the data that could transform the way they work. You've got tons of useful data, but it won't be truly useful until all your disparate datasets are brought together as a unified whole. Whether you are in the C-suite or are an IT manager who is delivering big data solutions, this webcast will guide you along the path toward making your data useful at last.

  • From Evidence to Insight: Achieving outcomes that matter

  • The global healthcare industry is at a pivotal point to transform, reinvent and realign to a more vital and evolving new model. There is broad recognition that cost increases are unsustainable, yet results remain inadequate. Buyers of care, including governments, employers and individual consumers, are demanding better performance in both quality and outcomes.

  • Ease into the Cloud with JBoss Enterprise Application Platform 6

  • No one understands the cloud better than Red Hat. We have been helping customers leverage the cloud longer than anyone. And we understand that your application platforms need to support your entire range of provisioning options—including your existing on-premise infrastructure, your new private cloud environments, and any public cloud services you adopt in the future.