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Insurance companies—needing to deal with compliance issues, risk management, complexity of product offerings, precise and timely customer communications and complexity of internal systems—are inherently dependent on document-intensive processes. From quotes and policies to billing statements and claims, it is crucial for insurers to have the most reliable and efficient document automation solutions to streamline these processes along with the best technology to deliver communications to customers.
30% of buy-side respondents state it will take days or weeks to generate a report calculating their firm's exposure across all holdings. 56% admit they are not confident in the accuracy of their accounting systems.
There is no topic more controversial in today's marketplace than high-frequency trading. Regulators are still wrestling with how to officially define the practice, let alone police it. And in the two years that have elapsed since the flash crash of 2010, market participants of all stripes remain divided on the issue. Firms with longer-term, low-turnover strategies remain suspicious of high-frequency traders, while others hold the view that if it weren't for HFTs, there'd be no liquidity. Join this Advanced Trading Editorial webcast to hear experts from both sides of the issue debate whether HFT is good or bad for the market, and to hear a proposal on how to fix our market's structure for the better.
Today, tremendous amounts of data flood into financial organizations on a daily basis,so it has become critical that banks and other financial firms have the ability to successfully manage and ensure the quality of all the information they receive so that they can take action through reporting and analytics. But do today's financial institutions have the right tools and data governance processes in place?
Traditional solution suites for the insurance industry have typically been limited to policy administration, billing and claims. However, this model doesn't reflect the industry's efforts to shift from a product-centric or policy-centric view of the business to a more flexible, customer-centric approach – nor does it provide the flexibility insurance organizations must have to quickly respond to changes in the market, comply with regulatory requirements and meet customer expectations. Increasingly, carriers are looking for solutions that not only more effectively integrate the core functions of policy administration, billing and claims, but also offer the flexibility to incorporate additional core modules, as well as the capability to add solutions for enterprise and product lifecycle management. The resulting solution would represent a kind of "super suite," incorporating functionality that includes:
As financial institutions search for revenue streams to replace fees lost to regulations, they are discovering that SMB customers offer a tantalizing opportunity. But attracting SMB customers remains a challenge for most financial institutions. If your institution is serious about retaining and winning small business customers, join us for this exclusive webinar that reveals the results of Aite Group's most recent survey on Small Business, conducted February - April 2012.
Insurance organizations are more pressed than ever to find ways to streamline and automate their application processes. The need to drive efficiencies, reduce costs, improve customer communications and drive the bottom line are paramount. But working with different systems, and paper based processes often makes this challenge seems largely insurmountable (is this accurate??). Join us for this eseminar (can we call it a webinar?) on May 8th at 2 pm ET and hear directly from industry analyst Novarica, and from a major insurance company on how enterprise content management solutions can provide the tools you need to streamline the application process and help deliver exceptional agent ties.
Capacity management may not be quite dead, but the days of making periodic decisions using trending models are. Financial services organizations are radically changing how they plan and manage infrastructure to cope with the complexity of large-scale virtual and cloud environments and prevent the over-provisioning that results from old school planning models. The focus has shifted toward approaches that model demand "pipelines" and forecast based on capacity bookings, which more resembles a hotel reservation system than traditional capacity management. This is creating a whole new operational model that enables infrastructure planners, application owners and capacity teams to measure, control and plan for the constant flow of workloads in and out of an environment (on-boarding and de-commissioning), as well as organic growth (trending), all while optimizing workload placements and resource allocations to ensure optimal use of available capacity.
Smartphones, tablets and other devices are blurring the line between home and work. Many employees prefer to use their own devices over company supplied devices, and they want to use them around the clock. What seems like a boon to productivity can be a bust in terms of security and manageability. But it doesn't have to be.
Many growing businesses are looking to replace aging desktop, laptop and other systems. Yet few have the dedicated IT resources to devote to configuring all the systems; as a result, refresh can drag on and take up an inordinate amount of staff time.
Join us for this webcast in which PlayPhone will focus on the things that are most important to mobile game developers – monetization, player acquisition and distribution, including non-AppStore channels. In this session, which is open to all developers, we’ll tackle the question of what makes a game truly social and how to integrate product features to deliver an actual social game. Our presenter will also provide insight into how to expand the distribution of developers’ product, and give context around the differences between social gaming networks and the benefits that come along with working with a strategic partner.
The Future of the Financial Industry: Banking on Customer Engagement Small corner banks and large multinational institutions alike are facing a rapidly changing environment. Recent regulations are requiring more carefully managed risk, and banks are under increasing pressure to find new sources of revenue. And customers are more empowered—they're demanding a more personalized experience. Watch this webcast with experts from IBM and Frost & Sullivan to find out how banks can put the customer at the center of their business in order to enhance collaboration, improve efficiency, and most importantly, grow the value of each customer relationship.
During this free, one-hour webcast, Craig Le Clair of Forrester Research will present his findings from recent research on the challenges, trends, and high-value use cases of customer communications management for insurance companies. Commissioned by FIS™, the research included numerous interviews with insurance executives in property and casualty, life and annuity, and health. The research highlights challenges and opportunities in key business processes such as customer correspondence management and customer acquisition. This presentation provides insight on how insurance executives can successfully navigate a rapidly changing regulatory and technology environment to improve their customer experience, lower costs, and streamline processes with interactive, multi-channel customer communications.
The combination of pending regulations, including Basel III and Dodd-Frank, with an increasingly uncertain business environment has led to the realization within the financial services industry that the disciplines of enterprise risk management, liquidity risk management, performance management and compliance are interrelated business obligations. Despite the market challenges, financial institutions must now devise a sustainable return to growth and at the same time be better protected against new or emerging risks.
Insurers have increasing volumes of data flooding into their organizations, creating data management challenges. However, insurers that can effectively leverage this data with business intelligence (BI) that provides their organizations with actionable insights will be able to optimize their sales, delivery and operational efforts.
Smart processes become more critical for information workers – sometimes called iworkers -- every day. In fact, processes matter as much if not more than strategies and metrics that are often tracked by Wall Street. When discounted, a lack of process actually makes executing strategies more difficult. However, when processes and strategy intersect, everyone wins.
Register now and be on your way to building and deploying mobile web, hybrid, and native applications while securely connecting to backend systems and data.
Most businesses already have access to the data that could transform the way they work. You've got tons of useful data, but it won't be truly useful until all your disparate datasets are brought together as a unified whole. Whether you are in the C-suite or are an IT manager who is delivering big data solutions, this webcast will guide you along the path toward making your data useful at last.
Many large-scale networks are a patchwork of regional and local solutions, lacking strategic or centralized business alignment. To overcome this, leading multinationals are investing in converged and consolidated networks to reduce cost and complexity, and provide an agile infrastructure that enables new business and employee working models.
The global healthcare industry is at a pivotal point to transform, reinvent and realign to a more vital and evolving new model. There is broad recognition that cost increases are unsustainable, yet results remain inadequate. Buyers of care, including governments, employers and individual consumers, are demanding better performance in both quality and outcomes.
With the emergence of big data, the variety, velocity, and volume of data are constantly increasing but IT budgets and resources are not. Is there a happy medium that gives the business the trusted information it needs without draining IT dollars and effort? Join this webcast to listen to a conversation on how data virtualization not only dramatically increases data accessibility and availability for the business, but also simplifies IT maintenance while reducing costs. Don't miss this webcast - find out how a happy medium is possible after all!
The complexity and competitiveness of the financial services industry demands a robust sales enablement capability. The type of system that enables a true 360 degree view of the customer by integrating and correlating all relevant data and content. Does your firm empower its sales executives and services reps with everything they need to drive acquisition, retention, and cross selling? Join industry experts Julio Gomez and Jim Dickie as they highlight the evolution of sales enablement and unveil the next generation approach that will quickly become a requirement in today’s fiercely competitive landscape.
Cyber-attacks continue to grow in volume and sophistication — relentlessly evolving to bypass traditional IT defenses. At the same time, risks associated with system interconnectedness, poor policy enforcement and human error are also growing as every organization’s productivity, revenue, compliance, customer relationships and brand value become more dependent on trusted information.
The biggest change in application development in a generation is here. Everything going on in the enterprise must now focus on application delivery to mobile devices. But how should app dev organizations make sure they are thinking a step ahead and still deliver applications "mobile first"? How can they handle the costs and trade-offs of developing for iPads and other tablets while preparing for dramatic shifts from users and in the applications themselves? What smart architectural concepts should organizations be using right now to deliver amazing and effective business applications on iPads and other tablets?