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Web Banking
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Bank customers should be able to to apply for products and services at their bank through the device and channel of their choice, says Aite Group.Be the first to comment
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With Google Wallet under-performing in the last couple years, Google is now integrating its wallet into Gmail to allow users to send money through the popular email service.
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The card company and the Consumer Federation of America have outlined common fraud tactics for consumers to be aware of.
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With more customers interacting with their financial institutions through the mobile and online channels, new marketing solutions targeting these digital customers emerge at Finovate Spring.
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Threat intelligence services are becoming an essential weapon in the enterprise security arsenal. Do you know how to choose one?
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Giving customers a truly convenient onboarding process means moving towards automated processes, electronic documents and enabling the customer to sign up with their mobile device.
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Frank Bisignano, who also led JPMorgan's mortgage banking business in the wake of the mortgage crisis, will lead payments management company First Data at a time of great change in the payments industry.
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The greater flexibility provided by API technology means banks can quickly provide the kind of product customization and experience customers expect. This depends on open infrastructures and data feeds.
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Twitter blocks a startup's scheme to offer 'buy' buttons in tweets.
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CSOs share advice, war stories on internal simulated phishing attacks for user awareness training.
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Regulations are murky in defining how banks should verify customer identity when a new customer opens an account or credit line through digital channels, but best practices are emerging to help banks with customer identity verification in those instances.
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Fiserv's integration of Popmoney and Mobiliti is intended to enhance the functionality of mobile banking while expanding reach of Popmoney payments network.
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A panel of bank technologists discussed the evolution of multichannel banking at Celent's Insight & Innovation Day.
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Banks are focused more than ever on improving their customer experience. Here we offer a step-by-step guide to assessing and improving your bank’s customer experience.
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Following the bank’s core system transformation it has rolled out its first nationwide product NBA Banking, offering checking and savings accounts with an all-digital experience.
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While foreign banks are beginning to launch gaming initiatives in their digital channels, U.S. banks have been hesitant to follow suit. But any bank that's serious about customer experience will have to take a hard look at the growing trend.
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Bank tech giant previously held 22% interest in mobile solutions vendor; sees deal as opportunity to leverage technology assets across broader client base.
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Following on the heels of similar investments in innovative start-ups, the bank said that it is making concerted effort to anticipate and tackle disruptive changes in financial services.
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Colin Eccles, former CIO at Umpqua, will focus on development of e-banking solutions at Connecticut-based Webster Bank.
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Integration of uGenius' technology intended to accelerate financial services adoption of APTRA Interactive Teller; advances NCR's evolution into a software-driven business.
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Fiserv's new mobile app for its UChoose Rewards product will enable banking customers to use their mobile devices to earn more loyalty rewards.
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Cloud, digital payments and mobility will loom even larger in 2013, our panel of industry experts say.
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PayPal released its first prepaid card yesterday, allowing users to easily load cash into their PayPal account as funds that can be used for online purchases.
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Online payment darling Dwolla adds three new services as it tries to speed up merchant and consumer acceptance of its electronic transactions.
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The beginning of the holiday season has brought some positive tidings for the growth of mobile wallets. Bank Systems & Technology looks at the road - and challenges - ahead.
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