VOIP/Telecom

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  • The Long Reach of Citizens Financial's Robotic Arms
    By Matt Gunn | June 09, 2011
    LongPen technology in conjunction with videoconferencing speeds up loan documentation process in Citizens' new video banking pilot.
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  • Citizens Financial Group Launches 4-State Video Banking Pilot
    By Matt Gunn | June 08, 2011
    Using TelePresence, Citizens plans to connect customers to specialty bankers for mortgage and wealth management.
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  • NCR Brings Videoconferencing Tech To ATMs
    By Matt Gunn | May 18, 2011
    New ATMs positioned as bringing banks the ability to provide 24-hour personal services, reduce branch footprints.
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• • Donald Westermann Rebuilds Eastern Bank's IT Foundation
    By Maria Bruno-Britz | September 17, 2009
    Eastern Bank is girding for the return of a thriving economy, and Donald Westermann is leading an IT transformation to ensure the bank's architecture is ready for a return to growth.
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  • American Express Commits to Five-Year Technology Services Agreement with EDS
    By Kathy Burger | July 06, 2009
    American Express commits to five-year technology services agreement with EDS, an HP company.
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  • WSECU Taps ShoreTel to Sure Up Phone Efficiency
    By Judy Ward | October 27, 2008
    Credit union cuts costs and improves service with ShoreTel IP-based phone system.
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