October 16, 2012

Roseburg, Ore.-based Umpqua Bank announced it is implementing fraud protection services from ACH Alert at the bank.

ACH Alert’s fraud protection service, called A.L.E.R.T, provides banks with fraud detection services and helps to mitigate risks associated with electronic payments. Umpqua Bank said it plans to implement ACH Alert's fraud protection services during 2013 with the intention of converting existing ACH debit filter customers to the A.L.E.R.T. platform.

Debbie Peace, CEO of ACH Alert, says advances in mobile and online technologies have enabled real-time delivery and receipt of notifications through multiple channels, and by leveraging these advances in technology the company has created solutions that enable financial institutions to ultimately mitigate fraud, decrease overhead, generate revenue and increase profitability.

The real-time debit approval process--which can occur before a debit post--allows an account holder to identify trusted trading partners to automatically populate an “approved list” for future transactions, eliminating the need to maintain today’s legacy, labor intensive debit filters, according to Peace.

The A.L.E.R.T. service also provides the ability to present a pre-populated written statement of unauthorized debits when the SEC code requires it, granting business customers an extended time window to return certain types of ACH debits and makes returning unauthorized ACH debits of all types.

Bryan Yurcan is associate editor for Bank Systems and Technology. He has worked in various editorial capacities for newspapers and magazines for the past 8 years. After beginning his career as ...