Management Strategies

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SWIFT launches Transaction Watch to reduce the cost of cross border transactions; AIIM appoints Cliff Sink of IKON chairman of the board; NCR outlines itinerary for its annual Conference & Technology Expo.

SWIFT has launched Transaction Watch, a new service aimed at reducing the cost of domestic and cross-border transactions through improved transaction processing efficiency.

Transaction Watch monitors and analyses "received" and "sent" message traffic against a set of industry defined best practice guidelines, and qualitatively and quantitatively identifies non-compliant messages, their source and identification. The data is then delivered statistically, enabling financial institutions to pinpoint and solve bad addresses, misused formats, and other problems.

"By analyzing traffic we can help an institution identify areas in which it and its agents could improve message quality," said Lazaro Campos, head of marketing for SWIFT. "This enables the institution to increase automation and reduce the resources devoted to repairs, queries and investigations, and facilitates negotiation and supervision of service level agreements with its clients."

SWIFT is an industry-owned, worldwide community of financial institutions that provides mission critical messaging, transaction processing, and standards to the financial industry. For more information, email


The Association for Information and Image Management (AIIM) has elected Cliff Sink, vice president of Business Development for IKON's Business Imaging group, its chairman of the board.

Sink's responsibilities will include helping to shape AIIM's strategic direction as an organization, especially in the areas of e-business technologies and enterprise content management. He has been on AIIM's Board of Directors since 1999.

"My hope is that my role within IKON and knowledge of business technologies--especially imaging and e-services--will be an asset to AIIM, as we help business people better use technology to manage content across an enterprise," Sink said.

AIIM International is the Global Enterprise Content Management Association, which connects the users and suppliers of e-business technologies and services. For more information, email


NCR will hold its annual Conference & Technology Expo at Caesars Palace in Las Vegas from September 23 to 26.

The conference portion of the event will focus on strategic outsourcing in financial services and feature sessions on core accounting processing and third-party solutions, image and item processing, electronic payments, eCommerce, ATMs and networking.

The Technology Expo will consist of 75 financial services exhibitors showcasing the latest in ATMs, kiosks, networking applications and other solutions for business growth.

For more information, contact NCR at

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