Face-to-Face Banking -- With a Video TwistAugust 08, 2011Video-based personal teller machines are helping Five County Credit Union extend its reach while shrinking its footprint.
NCR Brings Videoconferencing Tech To ATMsMay 17, 2011New ATMs positioned as bringing banks the ability to provide 24-hour personal services, reduce branch footprints.
New Fiserv Teller Software Aims to Increase Customer-CentricityOctober 26, 2010Financial services technology provider Fiserv, Inc. today announced its latest branch solution, which brings branch tellers several tools to facilitate cross-selling and the ability to perform more functions to serve customers.
BofA Installs Talking ATMsMarch 31, 2010The bank's 18,000 ATMs are all now equipped with audio equipment and headsets to enable visually impaired customers to use the machines.
In Channel Projects, Banks Look for Simpler SolutionsNovember 03, 2009In today's business environment, meeting customers' increasing service expectations is more important than ever. A comprehensive and seamless multichannel strategy -- one that includes the branch -- is critical for survival.