Is 2014 the Year of Mobile Banking? December 20, 2013Mobile banking grew rapidly in 2013, and new services and customer segments will further that growth in 2014. Corporate Mobile Banking? Not So Fast December 16, 2013Capital One research suggests security concerns are delaying many business customers' adoption of mobile for corporate banking, while there is growing interest in commercial cards and self-service capabilities. Silicon Valley Bank Partners on Coding Competitions October 21, 2013The bank and other institutions are partnering to create the next generation of tech workers.
Bank of America Launches Next Gen Banking Centers October 04, 2013The bank announced the opening of five "express banking centers," which specialize in self-service technology.
Top 5 BYOD Pitfalls Your Bank Should Avoid September 30, 2013Banks must make sure their bring-your-own-device mobile policies provide benefits such as productivity and employee satisfaction, not new headaches around technology, security and compliance Four Steps to a Successful Tablet Banking Strategy August 21, 2013As consumers rush to adopt tablets, banks need to consider how to optimize the channel and address challenges specific to tablets. Creating Effective Customer Communications August 21, 2013Engaging customers in emerging technologies and having a consistent message across platforms is key, studies have found.
Umpqua Bank Targets Unified Customer Experience Across Platforms July 26, 2013The Oregon-based bank has partnered with Q2ebanking to create consistency across channels.
SunTrust Leverages Analytics for Lead Gen July 10, 2013SunTrust Banks adopts online survey and analytics tool from Ignite Sales to improve lead generation from its online channel. Big Data Innovation in Banking July 10, 2013Banks are still struggling with understanding the concept of big data and how it can be applied in their organizations.
Content, Customers, Compliance: Big Reasons for Banks to Use Enterprise Mobile Apps June 18, 2013The rise of big data and deployment of mobile devices to support sales teams has given rise to a number of challenges that can be addressed with enterprise mobile apps. Banks Must Pursue a Multichannel, Integrated Onboarding Process: Report May 24, 2013Bank customers should be able to to apply for products and services at their bank through the device and channel of their choice, says Aite Group.
The Evolving Branch Environment May 20, 2013While many banks are rethinking their long term strategy for expensive branch networks, there are steps banks can take now to reduce costs and inefficiencies in the branch while providing a better customer experience.
Amazon Launches Digital Currency for Kindle Fire Customers May 13, 2013After filing an application for a mobile wallet patent last month, Amazon continues to make moves in payments by adding a new digital currency, Amazon Coins, for its app store. Convenience No. 1 Factor In Customer Loyalty for Banks, Study Finds May 01, 2013A recent survey suggested that banking customers care more about convenience than customer service or fees in choosing a bank, and mobile banking customers are some of the most loyal a bank can find. Mobile Deposit Combines the Old and New in Bank Technology March 11, 2013In every area of their business, financial institutions must find ways to provide more and better service while reducing operating costs -- mobile RDC does both.
Tablet Banking Demands Specialized User Experience: Report March 06, 2013Banks looking to optimize their investment need to recognize that consumers interact with tablets in a different way.
Will Tablets Be the Key for Corporate Mobile Banking? February 05, 2013The tablet will provide tools for the corporate treasurer that a smart phone currently doesn't, some say.
U.S. Tablet Shipments Soar During Holidays, Threaten to Surpass PCs January 31, 2013Apple Inc Chief
Executive Tim Cook's prediction that tablets would one day
outsell personal computers appears to be coming true. New Mobile Payments Platform for EMV Cards November 09, 2012VeriFone's SAIL EMV payments platform offers a solution that plugs into tablets and smartphones for accepting chip-and-pin payments.