The Evolving Branch Environment May 20, 2013While many banks are rethinking their long term strategy for expensive branch networks, there are steps banks can take now to reduce costs and inefficiencies in the branch while providing a better customer experience.
Amazon Launches Digital Currency for Kindle Fire Customers May 13, 2013After filing an application for a mobile wallet patent last month, Amazon continues to make moves in payments by adding a new digital currency, Amazon Coins, for its app store. Convenience No. 1 Factor In Customer Loyalty for Banks, Study Finds May 01, 2013A recent survey suggested that banking customers care more about convenience than customer service or fees in choosing a bank, and mobile banking customers are some of the most loyal a bank can find. Mobile Deposit Combines the Old and New in Bank Technology March 11, 2013In every area of their business, financial institutions must find ways to provide more and better service while reducing operating costs -- mobile RDC does both.
Tablet Banking Demands Specialized User Experience: Report March 06, 2013Banks looking to optimize their investment need to recognize that consumers interact with tablets in a different way.
Will Tablets Be the Key for Corporate Mobile Banking? February 05, 2013The tablet will provide tools for the corporate treasurer that a smart phone currently doesn't, some say.
U.S. Tablet Shipments Soar During Holidays, Threaten to Surpass PCs January 31, 2013Apple Inc Chief
Executive Tim Cook's prediction that tablets would one day
outsell personal computers appears to be coming true. New Mobile Payments Platform for EMV Cards November 09, 2012VeriFone's SAIL EMV payments platform offers a solution that plugs into tablets and smartphones for accepting chip-and-pin payments. SME Mobile Banking: A Revolution Just Around the Corner October 17, 2012Small and medium enterprises want mobile-based banking that helps them run their businesses smarter.
Corporate Treasurers Expect Multi-Channel Banking, Study Finds October 16, 2012New research released by Fundtech shows a growing demand from treasurers for the kind of consistent multi-channel banking experience that consumers are already demanding. Fundtech Unveils Tablet Corporate Banking Product October 15, 2012The CASHplus Mobile Corporate Banking product for tablets integrates with the mobile and desktop version.
Wild Ride Ahead As Banks Tackle Mobile Payments and Digital Initiatives October 04, 2012The digitization of bank IT is driving change in the industry, forcing banks to create new business models and forge new partnerships to succeed, says Citi's Gary Greenwald, a 2009 Elite 8 honoree. Are Banks Prepared for the Tablet Revolution? September 29, 2012Considering the overall end-user experiences the top U.S. retail banks are delivering to their customers who own tablets, the resounding answer has to be no.
Mobile Shopping Purchases Reach $20 Billion in 2012, Report Says September 28, 2012New research by Javelin shows that tablets are a big driver in the increased use of mobile device for shopping by consumers. The iPad and the Future of Banking Innovation September 28, 2012Spanish Bank BBVA last week announced the launch of an iPad-specific corporate magazine.
ELITE 8 2012: Charlie Lai Overachieves in the Name of the Customer September 26, 2012Charlie Lai, CIO and EVP of Fairwinds Credit Union, is always prepared to go the extra mile in the name of customer convenience, whether he is converting core systems or thinking about the institution's next mobile app. ELITE 8 2012: Dominic Venturo Blends New Mobile Technology With Innovation To Provide Better Customer Service September 24, 2012U.S. Bank chief innovation officer for payment services Dominic Venturo understands the importance of cutting-edge technology to the bank customer experience. But he never loses sight of the importance of a good relationship, either. Mobile: The Next Fraud Frontier July 27, 2012Financial institutions will need to take a layered approach to security as the increasing consumerization of tablets, smartphones and other mobile devices introduces more fraud risks and malware concerns. Mortgage Loan App for iPad Gets New Loan Origination Features July 10, 2012Loan agents, realtors and borrowers will now be able to start the loan application process in real-time with the LenderMobile+ app for the iPad. BBVA Compass Releases iPad App Version 2.0 June 12, 2012The updated tablet app will feature weekly economic updates for users.