Topics: statements

An Enhanced Customer Experience Can Start with the StatementMarch 15, 2013Leveraging technology to transform account statements into dynamic customer-centric relationship builders can improve customer experience.
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Report Shows Diversity in Check-Image Archives at Major Banks’ Web SitesFebruary 22, 2007Online check-image archives can help adoption of e-statements.
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Diversity in Check-Image Archives at Major Bank Web SitesJanuary 23, 2007New Corporate Insight report examines the effect of Check 21 legislation on check image archives and finds surprising disparities.
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Credit Card Issuers Still Paving the Way in AlertingFebruary 08, 2005Credit card issuers remain markedly ahead of banks in terms of alert initiatives, and indeed have continued to innovate.
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Fool Me Once ... June 28, 2004It's becoming increasingly difficult for the "average" banking customer (if there is such a person) to separate reality from fantasy these days.
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The Paperless ChaseApril 13, 2004Banks are following through on their plans to take paper deposit statements and delivery of paper checks out of the system.
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Check 21 or Bust? November 03, 2003Capco Survey Sheds Light On Check Processing Trends
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SunTrust Puts 40,000 Monthly Statements on WebOctober 12, 2001SunTrust Banks slash monthly printing and mailing costs with new technology.
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Mellon Service Removes Paper Obstacles for Custody Clients; More Than 100 Are Online January 09, 2001A new Mellon Trust online service has eliminated bulky, voluminous paper statements for global custody clients.
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