An Enhanced Customer Experience Can Start with the Statement March 15, 2013 Leveraging technology to transform account statements into dynamic customer-centric relationship builders can improve customer experience.Report Shows Diversity in Check-Image Archives at Major Banks’ Web Sites February 22, 2007 Online check-image archives can help adoption of e-statements.Diversity in Check-Image Archives at Major Bank Web Sites January 23, 2007 New Corporate Insight report examines the effect of Check 21 legislation on check image archives and finds surprising disparities.Credit Card Issuers Still Paving the Way in Alerting February 08, 2005 Credit card issuers remain markedly ahead of banks in terms of alert initiatives, and indeed have continued to innovate.Fool Me Once ... June 28, 2004 It's becoming increasingly difficult for the "average" banking customer (if there is such a person) to separate reality from fantasy these days. The Paperless Chase April 13, 2004 Banks are following through on their plans to take paper deposit statements and delivery of paper checks out of the system. Check 21 or Bust? November 03, 2003 Capco Survey Sheds Light On Check Processing Trends SunTrust Puts 40,000 Monthly Statements on Web October 12, 2001 SunTrust Banks slash monthly printing and mailing costs with new technology.Mellon Service Removes Paper Obstacles for Custody Clients; More Than 100 Are Online January 09, 2001 A new Mellon Trust online service has eliminated bulky, voluminous paper statements for global custody clients.
