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- Security Management: An Ongoing Challenge for BanksFebruary 18, 2009Effective security management requires a layering of multiple solutions focusing on people, process, technology and risk. + Comment
- Mobile Banking: Weighing the Lessons LearnedJuly 28, 2008On the way to growing its mobile banking customer base to more than 1 million users, Bank of America has successfully addressed a number of technological, cultural and marketing-related issues.
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