BofA Begins Rollout of its New HomepageNovember 02, 2010Any more it seems a bank's homepage is a customer's first and primary point of interaction with his or her financial institution. So when it came to redesigning its homepage, Charlotte, N.C.-based Bank of America listened to what its clients had to say abo
SunTrust, BB&T Lead Keynote Consumer Online Banking SurveyOctober 28, 2010Two of the most effective banking websites belong to Atlanta-based SunTrust Banks and Winston-Salem, N.C.-based BB&T, according to a comprehensive research study conducted by Keynote Competitive Research Studies, a subsidiary of mobile and Internet solutio
Three Ways to Improve Retail Bank Web SitesDecember 23, 2008Account selection tools, bigger check archives and more self-service functions should be added to banks' Web sites, according to Corporate Insight.
Mobile Banking: Weighing the Lessons LearnedJuly 28, 2008On the way to growing its mobile banking customer base to more than 1 million users, Bank of America has successfully addressed a number of technological, cultural and marketing-related issues.
Not All Banks Reaping Web 2.0’s PotentialJuly 11, 2007While Web 2.0 tools can help banks to collaborate with customers, partners and employees in a manner that is more responsive, compelling and effective than ever before, lack of experience and fear of change may hinder some institutions from realizing all t
