- Use Technology to Provide Transparency and Better Experiences for CustomersJanuary 08, 2009The financial crisis has created a lack of faith in institutions on the part of customers, increased tech spending in some areas can begin to ease this problem.
- BPM's Strategic Benefits Offer Greater Agility EnterprisewideMay 26, 2008Banks are taking business process management beyond simple workflow automation to actually measure and optimize processes ranging from online account opening to compliance.
- North Shore Credit Union Improves Service and Cut Costs by Eliminating Paper-Based Products February 22, 2007NSCU streamlines customer relationship management and cuts costs with FileNet platform.
- The Business of RiskFebruary 01, 2007
- Walk Before You RunNovember 01, 2005A slower approach to outsourced lending pays dividends for First Magnus.
- Weaving an Integrated Infrastructure August 03, 2005 Kreditkort unites card systems with webMethods' Fabric.