The Path to Customer Centricity Through the Cloud March 26, 2014Banks can position themselves better for a customer-centric model by by leveraging the cloud to simplify their IT environments. How Consumer Mobile Apps Benefit From Business and Enterprise Mobile Development March 18, 2014In the third part of our series on moving from mobile apps to a mobile platform, we explain how enterprise and commercial mobile capabilities can improve consumer mobile banking. Washington Federal Signs On to Fiserv’s DNA Account Processing Platform February 05, 2014Washington Federal, the largest bank in Washington, selected the platform to support future growth through improved customer experience. A Guide to Winning the Mobile Banking Arms Race January 17, 2014How to build an infrastructure that supports and continuous innovation and helps differentiate in mobile. Moving From Mobile Apps to a Mobile Platform January 03, 2014In the first of a three-part series we explore how mobile platforms will help banks develop commercial customer and employee apps in 2014. Bank of America: Customizing Financial Tools To Customers’ Needs November 21, 2013Banks need to develop more intuitive customer-centric products that allow for personalized experiences. Automating Mortgage Loan Processes for Faster, Mobile Client Service November 01, 2013The Bank of Tennessee has rebuilt the IT infrastructure behind its lending operations to help it compete with bigger banks. Breaking Payment Silos: Technology That Bridges EMV, Cloud and Mobile Payments October 16, 2013Banks can gain customer loyalty by providing a single view of their customers’ different payments mechanisms as they adopt EMV and mobile payments. Capital One Builds A Foundation for Growth Through Key Systems Integrations October 01, 2013The senior VP and CIO of Capital One Bank's Financial Services Division has helped consolidate and simplify the bank's IT infrastructure through a number of acquisitions. KeyBank Improves Employee Experience with New Internal Search Engine September 20, 2013Using Coveo’s Advanced Enterprise Search the bank has made it easier for employees to quickly find information in its internal knowledge database. New Yodlee Platform Aims to Speed Up Innovation for Banks September 05, 2013 How to Outsource the Core Without Giving Up Control August 29, 2013In the fourth article in our series on core modernization efforts, we hear from a community bank that has transformed its back office by outsourcing its core platform without losing control over vital functions. New ACI Platform Aims to Help In Adapting to Change in Payments April 23, 2013ACI Worldwide’s new payments platform targets the difficulty banks are having in updating aging legacy systems to deal with new changes in the payments market. Accenture Signs Core Systems Maintenance Contract with BBVA Chile October 08, 2012 ELITE 8 2012: Charlie Lai Overachieves in the Name of the Customer September 26, 2012Charlie Lai, CIO and EVP of Fairwinds Credit Union, is always prepared to go the extra mile in the name of customer convenience, whether he is converting core systems or thinking about the institution's next mobile app. Oracle's New Banking Platform Targets Big Banks with Legacy Systems September 18, 2012Oracle Financial Services announced the release of their banking platform with service-oriented architecture to help big banks that are stuck with legacy systems. These Are the Best of Times for Bank Technology July 18, 2011The bank tech market has never been stronger than it is now. The Unappreciated Secret(s) of Banking Success May 17, 2011The unappreciated secret(s) of banking success: If your bank doesn't have a Betty or hundreds of Bettys, it's time to change banks. SunGard Upgrades Core Banking User Interface, Teller Platform October 28, 2010Teller platform lets tellers toggle between fast-service mode and consultative sales mode. First Federal Bank Selects FIS Services May 07, 2010First Federal Bank signed a comprehensive agreement with FIS for the Integrated Banking Services (IBS) core banking platform.