Gartner Predicts Rise of External Social and Cloud-Based Banking ServicesJanuary 07, 2012In its new report, Gartner gives advice to banks on how to stay relevant despite its prediction that external social web and cloud-based products will make up a quarter of consumer-driven banking services by 2015.
Citi Introduces Facebook Rewards App January 03, 2012The new application allows Citi ThankYou Rewards members to pool and share their earned points via Facebook.
Social Media Expertise Is A JokeMay 19, 2011Everyone's talking social media, but no one has all the answers. Want to reap the benefits of increased customer sentiment, transparency, trust and recommendations that social media offers? Don't worry about the ROI. Dive in and give it a try.
Banks Mining Social Networks with Analytics ToolsMay 05, 2011With the help of social media analytics tools, savvy banks including Citi, SunTrust, ING Direct and First Tennessee are listening to and gleaning useful insight from social media conversations.
Alliant Credit Union Selects Geezeo for PFMDecember 02, 2009Alliant Credit Union selects Geezeo for PFM; credit union will integrate solution with online banking offering; aims to increase retention, attract new generation of members.
PNC's Tom Kunz Cracks the Gen Y Code With Targeted ProductsSeptember 17, 2009Contrary to what many bankers believe, PNC Financial's Tom Kunz says, electronic channels will be the key to forging stronger customer relationships with the new generation of banking consumers.
