Forrester: PayPal Most Trusted Provider for a Digital Wallet December 04, 2013A new survey found that more consumers would trust PayPal than their bank or card issuer to be their digital wallet provider. Four Bank Tech Predictions For 2014 December 04, 2013An uptick in cloud usage and continued innovation in the payments space are among trends we can expect to see next year. NCR Undergoes Fundamental Change With Digital Insight Buy December 03, 2013The company said the acquisition is the culmination of a years-long transformative process.
Cash Not Accepted Here December 02, 2013Smart phones are chipping away at the physical dollar's dominance.
Australian Bank Improves Business Processes and Customer Experience with Mobile November 26, 2013Westpac, Australia’s second largest bank, is growing its wealth management capabilities with Microsoft's enterprise mobility. BBVA Compass Offers New Accounts for Both Digital and Branch-Centric Customers November 25, 2013BBVA Compass’s new accounts aim to attract customers who favor the branch or online channels. Bank of America Wins Javelin’s Best in Class Mobile Banking Award November 22, 2013Several top banks were recognized for their mobile offerings in Javelin’s annual Mobile Banking Financial Institutions study. How to Change Consumer Behavior to Adopt Mobile Payments November 20, 2013Two mobile payments ventures, MyCheck and PayPal, explain how they think they can hook customers on mobile payments. Mobile Point of Sale: Moving Beyond Micro-Merchants November 18, 2013A European startup is introducing a new pricing model for mobile point of sale solutions aimed at attracting larger merchants. New Bank Customers are Hard to Find: Report November 18, 2013Mobile is also found to have a loyalty "halo effect," as mobile users report much higher loyalty toward their primary financial institution than non-users. Rise in Mobile Led to Branch Staff Cuts: Barclays November 15, 2013The British bank said the increasing migration of customers to digital channels was a big reason in reducing staff levels in branches.
Banks Don't Have Much Time To Embrace Digital Model November 13, 2013To compete with the new breed of financial services competitors, banks will have to adopt a digitally driven business model, specialize and simplify their operations, according the findings of new consumer research from Accenture. How Retailers Could Dominate the Mobile Payments Market November 12, 2013The concept of the mobile wallet hasn’t gained a foothold with consumers, which could open up an opportunity for merchant apps to grab the mobile payments market. Branch Networks on a Downward Slope November 11, 2013New research from SNL Financial indicates the nation's branch total has been reduced by 390 during the third quarter of 2013.
Digital Customer Experience: The New Face-to-Face November 08, 2013The branch of the future will combine innovative technology with "neighborhood" customer experience.
Mobile Banking Best Practices Highlighted at BAI November 06, 2013Some common themes emerged at a BAI discussion around the direction that many leading banks have taken in developing their mobile offerings. Bank of the West's New Approach to Mobile and Innovation November 06, 2013Bank of the West's organization had to rethink how it approached innovation to release a new differentiated mobile app. Ally Launches Mobile Payments Upgrades November 01, 2013The bank has integrated Popmoney into its mobile app, and also introduced a mobile electronic transfer function.
How Banks Can Leverage Mobile Network Operators for Security October 30, 2013Mobile network operators are starting to take steps to open up their security infrastructure for other enterprises to leverage. Customers Bank Launches Mobile Photo Bill Pay October 29, 2013The offering is part of the bank's enhancements to its mobile suite.