Bank of America Employee Petitions Against Video ATM’s November 26, 2013The petitioner says tellers will lose their jobs as a result of the new ATM’s in favor of lower-wage call center tellers. All-Transaction Machines? February 26, 2006While nonbanks expand the functionality of their ATMs, traditional banks move more cautiously. Banking for the Masses January 30, 2006 New Products November 30, 2005 ROI Doesn’t Matter September 28, 2005When does an opportunity become an obligation? Milk, Bread, Pay Cable Bill August 03, 2005 Retailers are gaining steam as financial services centers, but banks may be able to capitalize on the trend. /software/showArticle.jhtml?articleID=201801176 September 28, 2004Automated devices like smart cameras, cash dispensers, wireless terminals and teller-assist stations can make the branch more effective and better for the customer. Defining a New Model of Branch Banking September 16, 2003The branch has become the focal point of retail banking, after a period where alternative channels such as call centers and Web banking had been the centers of attention. Kiosks Cure Bank's Sign-Up Woes June 12, 2001Franklin National Bank installs Internet-wired kiosks in four branches.