Self-Assessing Innovation Capabilities April 04, 2014A step-by-step test to understand how your organization can become more innovative. Can Technology Help Prevent the Next Financial Crisis? March 18, 2014Technology is often viewed as both a cost and a necessity in the financial services industry, even though it can serve as a strategic tool for achieving corporate, industry or policy goals. Millennials are Cautious Banking Customers, Survey Finds March 11, 2014The TD Bank Financial Education Survey polled those aged 18-34 on their banking habits.
Major Banks Sign Up for SWIFT’s KYC Registry March 05, 2014SWIFT aims to cut complexity and cost in compliance with a new centralized registry for KYC information that will roll out later this year. How SaaS-Based Project Management Helps ATB Automate Workflow February 28, 2014ATB Financial’s deployment of AtTask project management tool is a lesson in how overstretched IT departments could leverage business units for enterprise SaaS rollouts. How New York State Is Looking to Regulate Bitcoin February 21, 2014A New York State regulator emphasized the need to balance preventing money laundering with encouraging innovation in a public Q&A on Reddit yesterday. How Banks Can Stay On Top of Customer Expectations February 19, 2014Banks need to cater to the online, always-on-the-go consumer.
Let's Be Friends: Banking & Merchant Trade Groups Launch Cybersecurity Partnership February 14, 2014After weeks of finger-pointing regarding responsibility for responding to recent card breaches, 13 trade groups say they will cooperate on information sharing and improved card security technology. Getting the Most in Compliance and Customer Experience Out of Card Claims and Disputes January 31, 2014Automation can help banks resolve disputes, claims and chargebacks related to CFPB Regulation E, while also boosting their customer experience. D+H Rebrands, Unifies U.S. Operations January 28, 2014The company acquired Harland Financial Solutions last August.
The “12th Man” -- Leveraging An Untapped Support Resource January 16, 2014Banks should borrow from professional sports the 12th Man concept -- leveraging support from their key vendors to gain an untapped resource for creative, collaborative and additive opportunities over and above standard support. CFPB's Cordray: Our Regulations "Are Not Anti-Free Market" January 09, 2014In an interview on The Daily Show, the Consumer Financial Protection Bureau chief discusses the agency’s mission and strategy with host Jon Stewart. Pitney Bowes Hires Ron Totaro As General Manager of Global Financial Services January 08, 2014Totaro will lead Pitney’s global payments and leasing business and work to develop new offerings for financial services customers in those areas. How Will Banks Ride Out the Latest Mortgage Industry Cycle? December 20, 2013Amid lingering fallout from the mortgage crisis, there are signs that customers are regaining faith in lenders. But there's still a long way to go. Fraud And Corruption Trends To Watch In 2014 December 17, 2013Many of the regulatory efforts in the coming year to stem fraud and corruption will have a financial services focus, according to an EY forecast. Barclays Kicks Off Fintech Startup Accelerator December 09, 2013The bank announced a new startup accelerator next year, the first of six it plans to launch over the next three years. Bank M&A Volume Down, But Value Up November 26, 2013The aggregate value of deals announced in Q3 was $6.65 billion, the highest since he second quarter of 2011.
Bank of America Offers Financial Education Videos for Customers November 22, 2013The bank has partnered with the Kahn Academy to launch a new financial education campaign for its customers. Big Banks and Receivables Mass Data November 04, 2013In our third article on receivables data, we describe how banks can leverage and implement a real mass receivables data strategy. U.K. Treasury Creates Payments Regulator October 10, 2013The goal of the new office is to increase competition in the payments industry in the U.K.