National Retail Federation Appeals Card Swipe Settlement January 03, 2014The industry advocacy group claims a recent settlement of a class action lawsuit between retailers and MasterCard and Visa was flawed.
Customer Satisfaction With Banks on the Rise December 10, 2013Smaller banks and credit unions continue to outpace their larger competitors in customer satisfaction. It's All About the Fees September 04, 2013Surprise! Another study finds that fees are the biggest reason consumers consider switching banks.
Non-Traditional Services and Bundles Can Help Drive Fee Revenue, Study Finds May 31, 2013A new study by Market Rates Insight found that customers are interested in - and willing to pay fees for - new financial services like identity theft protection and same day bill pay.
Fees On Real-Time Foreign Account Transfers Could Generate $1.1 Billion for Banks, Study Finds May 14, 2013New research from FIS shows that a number of consumers, particularly those that use foreign account transfers, would be willing to pay a fee to get their payments processed in real-time by their primary bank. The New Bank Fee Model? February 07, 2013Deloitte reports that there is growing consumer sentiment for a pay-by-transaction plan when it comes to bank fees.
Green Dot Puts Banks in the Crosshairs January 15, 2013The prepaid financial services company launched GoBank, which it says is a mobile bank account for the smartphone generation.
TD Bank's Assistance Program to Help Customers Pay for Costs of Hurricane Sandy October 30, 2012The bank is offering quick credit lines, instant issue of debit cards and waived fees to help customers in the aftermath of the storm. Durbin and the Future of Payments September 30, 2012Although banks lost interchange revenue because of it, the Durbin Amendment also provides opportunities for banks in cost savings and customer convenience. Bank of America to Offer New Checking Disclosure Forms August 29, 2012The bank will provide customers with an easy-to-read form distilling the key fees and policies of checking accounts. Square Offers New Monthly Price Rate Following Starbucks Deal August 17, 2012Square introduces a new pricing plan for its clients after last weeks blockbuster deal with Starbucks. Credit Unions Outpacing Banks in Deposits July 31, 2012According to a new report from SNL Financial, credit unions enjoyed a rapid increase in deposits long before populist rhetoric over bank fees took hold. CFPB Introduces New Mortgage Disclosure Forms and Protections for "High-Cost" Mortgages July 09, 2012The new forms and protections are designed to help customers better understand the costs and risks of taking out a mortgage. Kicking the Bank Fee Habit June 22, 2012The future of banking will be based on profitable customer relationships, not transaction-based fees. But can banks really adopt a new -- and healthier -- business model? ACI Releases New Solution For Acquiring Banks May 25, 2012The latest version of ACI Acquirer is designed to help acquiring banks manage merchant accounts.
Banks Lose Millions Due to Durbin Amendment: Report March 30, 2012Research from SNL Financial reports a majority of financial institutions saw lower revenue from interchange fees in Q4 2011. Bank Fees, Along With Value-Added Services, On the Rise February 29, 2012A Javelin report finds that while banks have increased fees to make up for lost revenue due to regulation, they have also added more technology-based services. Rebuilding the Revenue Model: 5 Benefits of Core Systems Transformation February 24, 2012Leading banks are investing in their cores to reorganize their businesses around their customers -- enabling opportunities for new revenues. Cordray: Overdraft Fees Similar to Payday Loans February 23, 2012The head of the Consumer Financial Protection Bureau said the agency will scrutinize the practice. Estimated 600,000 Consumers Switched Due to Bank Transfer Day January 29, 2012Javelin research finds that consumers were also driven by outrage over new fees.