Leveraging Location Tracking for Security and Compliance in RDC March 10, 2014WAUSAU is launching a new service to help banks keep track of where remote check deposits are occurring to help with KYC and AML compliance. Extending the Life of Your Core Banking Platform March 07, 2014Sizing up the options for replacing core systems.
Why Bitcoin Won’t Die March 07, 2014Despite the headlines following Mt. Gox, Bitcoin is stronger and more resilient than it appears. Taking the Next Step in KYC and AML Compliance March 06, 2014Regulators are demanding more and more from banks’ KYC and AML monitoring, making it increasingly necessary for the industry to collaborate on this costly area of regulation. Major Banks Sign Up for SWIFT’s KYC Registry March 05, 2014SWIFT aims to cut complexity and cost in compliance with a new centralized registry for KYC information that will roll out later this year. Smaller Banks Leverage Partners for Big Data Insights February 25, 2014New technology trends are helping smaller banks take advantage of their data with third-party partners. Cracking the Financial Services Social Media Cipher February 21, 2014How customer communities can help banks address customer service challenges in the age of social media. How Collaboration Fueled Launch of BNY Mellon’s New Payments Infrastructure February 20, 2014Operational efficiency, continuous process improvement and faster time to market are anticipated benefits of what BNY Mellon Treasury Services CIO Saket Sharma calls a "payments ecosystem." Mobile Banking Trends For 2014 February 20, 2014Mobile banking will continue to evolve as more nuanced offerings come to the marketplace.
How Banks Can Stay On Top of Customer Expectations February 19, 2014Banks need to cater to the online, always-on-the-go consumer.
3 Reasons Why Data Breaches Should be Combated with Card Instant Issuance February 14, 2014Instant card issuance can help banks quickly react to a data breach, cutting costs and improving customer service. Leveraging Data and Analytics to Circumvent Legacy Systems Challenges February 13, 2014With new data and analytics solutions banks may be able to improve their product development and speed-to-market, and put off the question of a core replacement indefinitely. Banks Set Stage For Customer Acquisition With Data Analytics February 10, 2014Data-driven customer acquisition will continue to be elusive for banks that don’t invest in effective data management processes and structures. Washington Federal Signs On to Fiserv’s DNA Account Processing Platform February 05, 2014Washington Federal, the largest bank in Washington, selected the platform to support future growth through improved customer experience. From Appliances to Apps: What Does Digital Mean for Banks’ Products and Services? January 31, 2014Digital disruption is about to up-end traditional bank products and services, and most U.S. banks are not ready for it. Getting the Most in Compliance and Customer Experience Out of Card Claims and Disputes January 31, 2014Automation can help banks resolve disputes, claims and chargebacks related to CFPB Regulation E, while also boosting their customer experience. Banks Must Evolve Business Model or Die: Report January 29, 2014A new report from KPMG says the industry is at a crossroads and needs to re-focus its business strategy on selling products and services.
How Citi’s New ATM’s Will Enable New Branch Formats January 27, 2014Citi’s recently unveiled ATM upgrades will help Citi experiment with smaller branches focused on advisory services. How Mobile Photo Bill Pay Is Helping Community Banks Appeal to Mobile-Only Customers January 24, 2014Allied Payment Network’s Picture Pay mobile photo bill pay solution has helped smaller banks develop relationships with younger mobile-only customers. USAA Tops Among Banks in Forrester Customer Experience Survey January 22, 2014Overall, the banking industry ranked fifth out of 14 measured.