How to Detect Wire Fraud When No Two Attacks Are the SameMay 21, 2013Fraudsters have developed a variety of methods for initiating fraudulent wire transfers, but a security approach based on data and analytics from customer behavior can be an effective countermeasure to these wire fraud schemes.
Improving Business Analytics Through A Single Customer ViewMay 13, 2013While many financial institutions are relying more on business analytics and intelligence for decision making, they need to first ensure the accuracy of the information feeding these statistics and ensure that each customer has a single record within a central database.
More Bang for the FATCA BuckMay 10, 2013In the final article in a three-part series on FATCA compliance, we explain why banks need to look for solutions that help them collect and analyze customer identification information to help with compliance in multiple areas beyond FATCA.
The “Age of the Customer” Demands Effective OnboardingMay 02, 2013Giving customers a truly convenient onboarding process means moving towards automated processes, electronic documents and enabling the customer to sign up with their mobile device.
Convenience No. 1 Factor In Customer Loyalty for Banks, Study FindsMay 01, 2013A recent survey suggested that banking customers care more about convenience than customer service or fees in choosing a bank, and mobile banking customers are some of the most loyal a bank can find.
Putting Big Data to Work for Financial Services CompaniesApril 18, 2013By starting small, growing organically and striking the right balance between gaining the desired insight and becoming overloaded with data, financial services firms will truly recognize the gains they can make
Requiem For The Bank Branch?April 17, 2013Banks are reconsidering the role of branches, as big data insights continue to reshape bankers' understanding of their customers and the best way to serve and engage them.
Creating A Customized Banking Experience With Big DataApril 12, 2013Customers have different expectations of their bank, and are willing to pay for different services. Big data opens the door for banks to group their customers according to their banking preferences, which can make customers more satisfied and more profitable.
Instant Issuance: A Game-Changer for BanksApril 12, 2013Instant card issuance technology provides a means for banks to quickly increase their volume of debit card payments at a time when debit is increasingly popular.
Can Your Bank Make the FATCA Deadline without Jeopardizing Your Business?March 29, 2013Over the next month Bank Systems & Technology will run a series of articles from experts at Capgemini concerning the upcoming FATCA regulations. This article, the first in the series, explores five strategies to meet the FATCA deadlines without h
