Topics: channels

U.K. Grocery Chain Sainsbury's Assumes Full Control of BankMay 08, 2013The retailer has selected U.S. financial technology company FIS as its core systems provider.
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Banks Must Think Differently About Customer Experience In A Branchless Digital EnvironmentApril 29, 2013As interest in digital bank accounts increases, banks must rethink customer experience from an all-digital branchless perspective.
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Another Take on the Branch of the FutureApril 19, 2013Wells Fargo this month announced the opening of the first of what it says will be a new bank branch format.
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Requiem For The Bank Branch?April 17, 2013Banks are reconsidering the role of branches, as big data insights continue to reshape bankers' understanding of their customers and the best way to serve and engage them.
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Big Data At J.P. Morgan: Delivering The FirmMarch 04, 2013J.P. Morgan's Vipul Shah spoke with BS&T editorial director Katherine Burger about big data applications in the treasury services business and steps the bank is taking to deliver those services.
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Is Mobile Banking Ready For Business?February 11, 2013Lingering obstacles related to security and functionality are all that stand in the way of widespread adoption of corporate mobile banking.
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U.S. Tablet Shipments Soar During Holidays, Threaten to Surpass PCsJanuary 31, 2013Apple Inc Chief Executive Tim Cook's prediction that tablets would one day outsell personal computers appears to be coming true.
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5 Ways Banks Can Provide The Human Touch for CustomersDecember 20, 2012As banking becomes more digitized, customers still crave a human connection. Here's how to ensure a rewarding customer experience.
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Where is the ROI on Customer Experience in the Banking Industry?December 19, 2012Nontraditional digital competitors raise the bar for banks when it comes to creating a great customer experience.
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USAA Develops Cross-Channel Capabilities to Improve Customer ExperienceDecember 18, 2012USAA's head of member experience, Wayne Peacock, discusses how to keep customers happy, provide a homogenous cross-channel experience and drive technological innovation with BS&T associate editor Bryan Yurcan.
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What Will the Branch of the Future Look Like?November 16, 2012Virginia-based StellarOne Bank is on a mission to build a forward-looking branch network.
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Salin Bank Begins Largest Installation of NCR Interactive Video Teller MachinesOctober 15, 2012Salin Bank will install NCR's APTRA Interactive Tellers at its branch locations, allowing customers to interact with live tellers after branch hours.
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BS&T 2012 Executive Summit: The Conference in QuotesOctober 05, 2012The recently completed Bank Systems & Technology 2012 Executive Summit offered up many good nuggets of wisdom.
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The 'Cool' Factor: How Banks Can Attract Top Candidates to the IT WorkforceOctober 03, 2012Bank CIOs are going to have to work harder to recruit the best IT talent as the importance of technology in banking continues to increase. We ask some of this year's Elite 8 how bank tech leaders can attract the IT workforce of the future.
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ELITE 8 2012: Bill Pappas Reduces, Rebuilds, and Replaces to Move BofA Merrill Lynch ForwardSeptember 27, 2012Bank of America Merrill Lynch CIO for global wholesale banking technology and operations Bill Pappas and his team of thousands look to get more lean and gain efficiencies. The technology and operations organization is charged with simplifying IT and minimi
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ELITE 8 2012: Joe Reilly Pushes Beyond IT Infrastructure to Create Business ValueSeptember 27, 2012To help keep meet some of the new challenges facing Zions Bancorporation, EVP and CIO Joe Reilly and his team have embarked on several key initiatives, including plans to improve time to market and agility, to modernize Zions' core banking system, to inves
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ELITE 8 2012: Prashant Nema Lives Up to Great ExpectationsSeptember 26, 2012Silicon Valley Bank CIO Prashant Nema knows his bank must be at the forefront of technology -- because all of its clients are there, as well. One way the bank stays ahead of the curb is through its technologists' collaborative work with many clients to pro
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ELITE 8 2012: Prashant Nema Lives Up to Great ExpectationsSeptember 26, 2012Silicon Valley Bank CIO Prashant Nema knows his bank must be at the forefront of technology -- because all of its clients are there, as well. One way the bank stays ahead of the curb is through its technologists' collaborative work with many clients to pro
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ELITE 8 2012: Bringing Innovation To Transformational Bank IT ProjectsSeptember 24, 2012Bank Systems & Technology's 2012 Elite 8 highlights some of the most innovative and effective technology executives in banking who aren't afraid to transform their customers' experiences through innovative, new approaches to business while also juggling in
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Temenos Acquisition Adds New Front-End Software to Its Core OfferingsSeptember 21, 2012Temenos announced its acquisition yesterday of edge IPK, a UK-based provider of front-end solutions that provide a common user experience across channels.
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Topics: channels

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