Let's Be Friends: Banking & Merchant Trade Groups Launch Cybersecurity Partnership February 14, 2014After weeks of finger-pointing regarding responsibility for responding to recent card breaches, 13 trade groups say they will cooperate on information sharing and improved card security technology. 2014 an Uncertain Year in Mortgage Industry November 15, 2013New regulations and likely declines in loan origination levels portend a difficult year for mortgage bankers. 4 Ways Banks Can Improve Their Fraud-Fighting Efforts August 09, 2013Banks are investing more than ever in fraud detection and prevention efforts. Here are recommendations for getting the most out of those investments. 6 Best Practices for Improving AML Screening July 19, 2013A new whitepaper by BankersAccuity outlines a number of steps banks can take to improve efficiency and compliance in anti-money laundering operations.
Rewriting the KYC Playbook January 18, 2013Banks must address the "V3challenge" -- questions around variety, velocity and vagueness -- in order to achieve better bank counterparty due diligence, as part of Know Your Customer compliance. Can the Gamification of Training take Banking to the Next Level? November 02, 2012‘Gamification’ has increasingly become one of the latest buzzwords in business. From driving customer loyalty to tailored training programs – evidence of the trend is springing up in boardrooms across the globe, but is it a gimmick or cou AML Compliance Makes Know Your Customer More Important Than Ever, Report Says November 01, 2012Regulators are taking a deeper look at anti-money laundering and anti-bribery corruption compliance, and banks had better be prepared.
New Mobile App Helps Community Banks with Regulation and Compliance September 07, 2012The Independent Bankers Association of Texas released a mobile app for bankers to keep up with the latest regulatory information. Mobile Banking Spend on the Rise June 22, 2012 Are You Making It Easier or Harder for Customers to Do Business With You? June 12, 2012Banks must develop new ways of providing service that align with growing customer expectations -- not simply making individual channels better, but making them work better together. Industry Groups Seek to Operate .bank and .insurance Domain Names June 01, 2012The American Bankers Association and The Financial Services Roundtable announced they have applied to the Internet Corporation for Assigned Names and Numbers (ICANN) for the right to operate two new Web domains. Online Banking Popularity Surges Among Customers 55 and Up September 12, 2011A recent ABA survey shows that not only has overall preference for online banking grown rapidly in the past year, but that for the first time, the majority of customers 55 and up choose it over other channels. Meeting Customer Needs with Online Chat June 22, 2011Many financial institutions have yet to fully embrace online chat as an essential tool to optimize the millions they've already invested in their Internet presences. 100 Years of Routing Numbers Commemorated at Museum of American Finance March 02, 2011The original ABA Key to Routing Numbers directory finds its place among financial services artifacts. ABA Survey Shows Consumers Prefer Internet Banking October 03, 2010Results of an American Bankers Association survey released late last week show 36 percent of bank customers prefer online banking over any other channel. Half of Bank Customers Choose Overdraft Protection September 01, 2010Half of bank customers choose overdraft protection, according to ABA survey. ICBA Releases Community Bank Locator Application for Blackberry and Android Devices August 16, 2010ICBA releases community bank locator application for Blackberry and Android devices. Community Banks Take Their Message to the Web February 11, 2010The Huffington Post's Move Your Money campaign provides community banks with another example of the Web's value as a communications channel with customers, potential customers and the public at large. Banks Planning Flexible IT Budgets for 2010 December 28, 2009The continuing uncertainty about financial services regulation will complicate 2010 IT budgeting by forcing banks to try to balance caution with innovation and efficiency with flexibility. BAFT, IFSA Announce Plan to Merge November 16, 2009