Mobile Fraud Alerts Let Customers RespondFebruary 17, 2011Under ClairMail's new mobile fraud alert service, customers can confirm or deny transactions, letting fraudulent transactions be voided before they go through and reducing false positives.
Citi to be First U.S. Bank to Deploy MasterCard inControlAugust 17, 2010New York-based Citi will be the first U.S. bank to deploy MasterCard's inControl service, adding new functionality for cardholders by the end of this year. The new service will give cardholders the ability to set spending limits, set budgets and rules for
Chase Rolls Out Instant Action Text AlertsMay 26, 2010Chase rolled out new mobile banking features leveraging SMS technology to alert customers about low account balances and transfer emergency funds from qualifying accounts.
Wells Fargo Rolls Out Rapid Alerts for Visa Credit CardholdersMay 20, 2010San Francisco-based Wells Fargo ($1.2 trillion in assets) and Visa announced today the rollout of Rapid Alerts for Wells Fargo Visa credit cardholders. The free service brings customers near real-time detection of fraudulent activity, and helps manage and
How Banks Can Meet the Needs of Generation YFebruary 23, 2010A survey of 1,055 consumers finds banks have a lot of opportunity to reach the 18-to-30-year-old customer segment if they start catering to this group with SMS alerts, online financial advice and videoconferencing.
Time To Upgrade To Multi-Modal MessagingJune 13, 2002A switch to Multi-Modal Messaging will let banks send automated alerts and other messages on a large scale to any device, and allow the recipient to interact in real time on the same device.
Bank One and Microsoft Ink Deal February 01, 2002Bank One and Microsoft recently negotiated a three-year strategic relationship, valued at more than $30 million.