The “Age of the Customer” Demands Effective OnboardingMay 02, 2013Giving customers a truly convenient onboarding process means moving towards automated processes, electronic documents and enabling the customer to sign up with their mobile device.
Big Data: Uncovering Newer Dimensions in Fraud PreemptionApril 10, 2013Big data is opening up new opportunities for financial institutions to combat external and internal fraud by beginning to monitor user behavior in addition to tracking account activity.
Who is Your Borrower in a Virtual World?March 08, 2013Regulations are murky in defining how banks should verify customer identity when a new customer opens an account or credit line through digital channels, but best practices are emerging to help banks with customer identity verification in those instances.
BBVA Compass Goes National With NBA Banking ProductFebruary 15, 2013Following the bank’s core system transformation it has rolled out its first nationwide product NBA Banking, offering checking and savings accounts with an all-digital experience.
It's Time to Embrace Core Systems TransformationNovember 29, 2012Although U.S. banks are among the leading consumers of IT, many have resisted core transformation. Now, however, the risk of delaying modernization outweighs the long-standing risks of proceeding.
10 Best Practices for Jumpstarting FATCA ComplianceAugust 28, 2012Achieving FATCA compliance will require new roles and processes, extended information gathering, and new or updated information management systems, including reporting systems.
Convenience is Key for Bank Consumers: ReportAugust 23, 2012A survey conducted by Angus Reid Public Opinion in conjunction with TD Bank also found online banking is the most frequently performed banking activity.
